Top Notch Service Group

Overview:
Top Notch Service Group is a commercial cleaning service based in Charleston, WV. Located at 525 1st Ave, South Charleston, this company provides various cleaning solutions tailored for commercial clients.

Services Provided:
– Commercial cleaning
– Office cleaning
– Janitorial services

Contact Information:
Phone: (681) 265-1154
Website: http://topnotchwv.com/

Customer Reviews and Sentiment:
Top Notch Service Group has received very unfavorable reviews across different platforms:
Google Reviews: 1.0 stars based on 2 reviews.

The feedback overwhelmingly reflects dissatisfaction, with customers citing issues with service quality and lack of professionalism.

Examples of negative reviews include:
“Terrible service, they didn’t clean anything properly.” – Anonymous
“Customer service was rude and unhelpful.” – Anonymous

Review Summary:
Positive Sentiments: None identified.
Negative Sentiments: Poor service quality, unprofessional behavior, rude customer service.

Additional Ratings:
BirdEye: 1.0 star based on 2 reviews, indicating a consistent trend of customer dissatisfaction.
Better Business Bureau (BBB): No rating available. There are no complaints documented in the last three years, but given the prior reviews, this may not reflect the reality of service quality.

Total Lead Smart Rating: 2.0
This rating reflects the overall negative sentiment from customers regarding the quality of service and professionalism, despite the lack of specific complaints on BBB.

Conclusion:
Top Notch Service Group appears to struggle with providing satisfactory cleaning services in Charleston, WV. With a low rating and consistent negative feedback regarding service quality and customer service, potential clients may want to consider other options for their commercial cleaning needs.