CCS Facility Services

Overview:
CCS Facility Services is a commercial cleaning service located in Denver, CO, specializing in a variety of cleaning solutions for businesses. With a focus on delivering professional service, the company strives to meet the needs of its clients while maintaining a positive and efficient work environment.

Services Provided:
– Commercial cleaning
– Professional cleaning services

Timings:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (303) 733-8997
Website: https://ccsbts.com/locations/denver/?UTM_source=GMB_listing&UTM_medium=organic

Customer Reviews and Sentiment:
CCS Facility Services has received mixed reviews across various platforms:

Google Reviews: 3.8 stars based on 175 reviews.

Positive feedback highlights the professionalism and quality of work from some staff members. Customers have expressed their satisfaction with specific team members like Brian, emphasizing prompt and thorough service.

Examples of positive reviews include:
“Great service, professional, Hi will use their services from now on.” – Juan Miranda
“Brian at CCS has been fantastic… we couldn’t be more pleased!” – Lillian Hocevar

However, there are significant complaints regarding staff behavior and service quality, with several customers describing experiences of rudeness and inadequate cleaning.

Examples of negative reviews include:
“The staff at the lipan Street location is extremely rude.” – Dickens Cider
“The most extremely rude and disrespectful staff I’ve ever dealt with.” – Shelly Cooper

Review Summary:
Positive Sentiments: Professional service, quality work, specific team member praise.
Negative Sentiments: Poor customer service, rude staff, inconsistency in cleaning quality.

Additional Ratings:
BirdEye: 3.8 stars based on 175 reviews, showcasing a blend of satisfaction and complaints regarding service.
Total Lead Smart Rating: 5.2/10 (Calculated based on the overall customer satisfaction, quality of services, and negative feedback regarding staff behavior.)

Conclusion:
CCS Facility Services presents a potential option for commercial cleaning needs in Denver, CO, particularly noted for the quality of work provided by certain staff members. However, prospective clients should be cautious of the negative reviews concerning staff interaction and service consistency.