Trinity Carpet Cleaning

Overview:
Trinity Carpet Cleaning is a professional carpet cleaning service located in Bartlett, TN. The company specializes in providing high-quality carpet and upholstery cleaning services, ensuring that homes in the area maintain a clean and fresh environment.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Disinfection services
– Freshening services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (901) 643-6735
Website: Not available

Customer Reviews and Sentiment:
Trinity Carpet Cleaning has achieved a commendable rating of 4.8 stars based on 20 reviews across various platforms.

Positive feedback emphasizes the company’s punctuality, professionalism, and effectiveness in cleaning, with many customers noting how their carpets appeared brand new after the cleaning service.

Examples of positive reviews include:
“Father and son did great job on time schedule.” – Irwin Santiago
“I’m glad I got in contact with Trinity Carpet Cleaning… it smells wonderful.” – JC
“My carpets look fantastic and look like new. I highly recommend them.” – Karen Mclane

However, there is one notable complaint about a lack of follow-up after a poor job was reported, which has marred the overall perception slightly.

Negative feedback includes:
“Did a poor job said he was coming back but never did.” – Clarence Williams

Review Summary:
Positive Sentiments: Punctuality, professionalism, excellent cleaning results, affordability, and great customer service.
Negative Sentiments: Issues with service quality and lack of follow-up.

Additional Ratings:
Google Reviews: 4.8 stars based on 20 reviews.
Total Lead Smart Rating: 8.5/10
This rating reflects the overall satisfaction derived from customer feedback while acknowledging the one customer complaint regarding inadequate service.

Conclusion:
Trinity Carpet Cleaning is a highly rated option for carpet cleaning services in Bartlett, TN, noted for exceptional results and customer service. While the majority of reviews are overwhelmingly positive, the isolated incident of dissatisfaction warrants consideration for potential customers.