Dyna-Kleen Service Unlimited in Rapid City, South Dakota 57701

Dyna-Kleen Service Unlimited

605 Flormann St, Rapid City, SD 57701

4.8 (25 reviews)

Overview:
Dyna-Kleen Service Unlimited, located in Rapid City, SD, specializes in carpet and duct cleaning services. The company has established a strong reputation for high-quality service and attention to detail.

Services Provided:
– Carpet cleaning
– Duct cleaning
– Furnace cleaning

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (605) 342-3993
Website: http://www.dynakleenrapidcity.com/

Customer Reviews and Sentiment:
Dyna-Kleen Service Unlimited has received a high overall rating of 4.8 stars based on 25 reviews.

Positive feedback emphasizes the team’s professionalism, thoroughness, and customer satisfaction. Customers frequently commend the polite staff and the quality of the cleaning work.

Examples of positive reviews include:
“Excellent service. The team left the house the way it was when first entered.” – Mary Neugebauer
“Very courteous and respectful.” – Jeff Anderson
“Very satisfied. Great customer service. Amazingly thorough.” – Kelly Commet

However, one negative review highlights a serious issue regarding missing items and unsatisfactory resolution, leading to customer dissatisfaction.

Review Summary:
Positive Sentiments: High-quality cleaning services, professional staff, courteous service, and overall customer satisfaction.
Negative Sentiments: Issues with missing items and inadequate compensation related to damage or loss.

Additional Ratings:
Google Reviews: 4.8 stars from 25 reviews reflect a strong customer satisfaction trend.

Total Lead Smart Rating: 8.5/10
This rating reflects the overall strong positive sentiment from customers despite the one serious complaint noted.

Conclusion:
Dyna-Kleen Service Unlimited appears to be a highly regarded choice for cleaning services in Rapid City, SD. They are noted for their professionalism, thorough work, and strong customer care. However, potential customers should be aware of the negative review related to item loss and ensure clear communication regarding service terms.

Member Since July 2024

Listing Id 108360

Contact Info

605 Flormann St, Rapid City, SD 57701
(605) 342-3993
Lead Smart Rating :
8.5/10.0

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Listing location

605 Flormann St, Rapid City, SD 57701

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Reviews

Jeff Anderson

a month ago

Dyna-Kleen completed a duct cleaning for our house. They did a very good job. They were very careful and made sure all was clean and put back in place when finished. They were very courteous and respectful. It will amaze you the amount of stuff, dust, and dirt in your ducts. Call them, you will be satisfied with their work.

Mary Neugebauer

3 months ago

Excellent service. The team left the house the way it was when first entered . Great guys. Highly recommend.

Debbie Johnson

4 months ago

Great work both in carpet and furnace cleaning!

Gareth Johnson

6 months ago

. WOW! What a difference it has made… Our home is 30 years old and I don’t think this service has ever been done. My wife and I can tell that the air in our home and our breathing is much cleaner. Thank you fella’s we really appreciate what you’re done. Well worth the cost.

Fehrin Ward

7 months ago

Very nice guys and very professional! My dog doesn’t usually like new people and he liked them all right away, so that’s a good sign! They cleaned up all of their mess and then some before they left. 10/10 recommend.

Kelly Commet

a year ago

Very satisfied. Great customer service. Amazingly thorough.

Bonnie Curnock

a year ago

I’m a little slow getting this review posted. Dyna-Kleen cleaned my heating system the end of August 2022. I was SO impressed with their work and their people! They did a beautiful job and gave me such peace of mind going into the winter! I can’t thank them enough and I felt the rates were more than fair! What a great bunch of employees!! FAST, FRIENDLY, and TOTALLY PROFESSIONAL!! I will be using them every time now! I called in spring and they were booked until the end of August… it was well worth the wait! When you’re THAT good, everybody wants your services!! Thanks so much!!

Shirley Mckelvey

a year ago

I used them when I had a house fire and a couple of my music boxes went missing. One was a very old antique from the 1930s. Also half of a tote of collectible trolls. At 1st he said his insurance would pay for it if they could not find them, which they didn’t. But later he tried saying that the free cleaning of my couch and chair was supposed to be in place of replacing it. That was not true at all. That would have only been a couple $100, just the old antique music Box that was my great grandma Was worth thousands. I tried calling and leaving messages and he just gave me a run around. I would not recommend them at all. He lied to me and he cheated me out of the insurance money.

troy mikulak

2 years ago

Friendly people

Dena Smith

2 years ago

The team was professional, friendly, punctual and did a fantastic job!! I highly recommend them!