Jani-King International, Inc

Overview:
Jani-King International, Inc is a janitorial service provider located in Columbia, SC. The company specializes in commercial cleaning services, emphasizing customer satisfaction and attention to detail in their operations.

Services Provided:
– Commercial cleaning
– Restroom sanitation
– Trash removal
– Paper supplies management

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (803) 748-8611
Website: https://www.janiking.com/jani-of-king-columbia-sc-commercial-cleaning/

Customer Reviews and Sentiment:
Jani-King International, Inc has received a mix of reviews across various platforms:

Google Reviews: 4.6 stars based on 20 reviews.

Positive feedback highlights the company’s professionalism, friendly staff, and high-quality work. Customers admire their responsiveness and thoroughness.

Examples of positive reviews include:
“Jani-King is hands down the best cleaning company in Columbia.” – Shanna Poston
“Customer Service is friendly and informative!” – Harrison Garcia
“This company is very professional and courteous.” – Katilyn Pickle

However, some customers have expressed dissatisfaction, particularly regarding the thoroughness of the cleaning provided.

Negative feedback includes:
“They will not mop, or sweep… this has been an occurring issue.” – Jacqueline Wilson

Review Summary:
Positive Sentiments: Professionalism, friendly staff, responsiveness, and high-quality cleaning services.
Negative Sentiments: Inconsistencies in cleaning thoroughness and customer complaints regarding insufficient service.

Additional Ratings:
BirdEye: 4.6 stars based on 20 reviews, showing a predominantly positive sentiment among customers.
Total Lead Smart Rating: 7.8/10. This rating reflects a strong customer satisfaction but is tempered by some negative feedback regarding service quality.

Conclusion:
Jani-King International, Inc stands out as a reliable choice for commercial cleaning services in Columbia, SC. With a solid reputation for professionalism and quality work, prospective clients should consider the positive testimonials while also being aware of the occasional service inconsistency noted in some reviews.