Overview:
Lima’s House Cleaning is a professional cleaning service located in Pittsburgh, PA. The company specializes in various cleaning services, including deep cleaning and post-construction clean-up, and has garnered a solid reputation for reliability and quality.
Services Provided:
– Deep cleaning
– Move-out cleaning
– Post-construction cleaning
– Biweekly cleaning
– General house cleaning
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (412) 475-2779
Customer Reviews and Sentiment:
Lima’s House Cleaning has received positive reviews, reflected in their overall rating of 4.6 stars based on 35 reviews.
Positive feedback highlights the company’s reliability, professionalism, and quality of cleaning services. Customers appreciate the thoroughness of the team and the attention to detail.
Examples of positive reviews include:
“Reliable too!” – Katie Reed
“They do a great job! Very clean and kind.” – Rosemarie Angelo
“The team is very professional and friendly.” – Wendy Briant
However, some negative sentiments have surfaced, specifically regarding customer service issues.
Examples of negative reviews include:
“Too bad they don’t reply to emails or answer phone calls.” – deborah ellenbogen
“I’ve been trying to reach them for 5 days and not a peep.” – D M
Review Summary:
Positive Sentiments: High-quality cleaning, reliable service, professionalism, and thorough clean-up.
Negative Sentiments: Poor customer service, communication issues, and missed appointments.
Additional Ratings:
BirdEye: 4.6 stars based on 35 reviews, indicating a generally positive customer experience.
Total Lead Smart Rating: 7.2/10. This rating reflects high customer satisfaction with cleaning quality but acknowledges notable concerns regarding communication and responsiveness.
Conclusion:
Lima’s House Cleaning appears to be a solid choice for cleaning services in Pittsburgh, PA, especially appreciated for their thorough work and reliability. Nonetheless, potential clients should be aware of the ongoing customer service issues which may impact scheduling and communication.
Member Since July 2024
Listing Id 105063