Scrub! Residential Cleaning

Overview:
Scrub! Residential Cleaning is a reputed house cleaning service located in Philadelphia, PA. They provide comprehensive cleaning solutions for residential properties, and their commitment to customer satisfaction has earned them a high rating and a strong reputation in the local community.

Services Provided:
– House cleaning
– Deep cleaning
– Move-in/move-out cleaning
– Ad hoc appointments

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (215) 821-9484
Website: https://www.scrub-it-clean.com/

Customer Reviews and Sentiment:
Scrub! Residential Cleaning has received an impressive rating of 4.9 stars based on 425 reviews across various platforms.

Positive feedback highlights the company’s responsiveness, thoroughness, and excellent customer service. Customers have praised specific staff members for their diligence and the quality of cleaning provided.

Examples of positive reviews include:
“Great cleaning service. They communicate timing and each step and deliver a great experience.” – Katherine Brooks
“Really appreciate using this service. Response times and ad hoc appointments are quick and easy to get.” – Nancy Lo

However, there are some concerns regarding inconsistency in cleaning, with one customer mentioning that key areas were skipped during the cleaning.

A negative review states:
“Rude people, unreliable, not good at cleaning. Stay away!” – Cliff Canan

Review Summary:
Positive Sentiments: High-quality cleaning, great communication, and responsive service from staff.
Negative Sentiments: Occasional lapses in thoroughness and reliability, with specific complaints about missed areas during cleaning.

Additional Ratings:
Google Reviews: 4.9 stars based on 425 reviews.
BirdEye: 4.8 stars based on 300 reviews, indicating a consistent level of customer satisfaction.
Total Lead Smart Rating: 8.6/10. This rating reflects the overall high customer satisfaction and diligent service, tempered by notable but infrequent complaints about reliability and thoroughness.

Conclusion:
Scrub! Residential Cleaning appears to be an exceptional choice for residential cleaning services in Philadelphia, especially known for their commitment to quality and customer satisfaction. Potential clients should, however, be mindful of occasional inconsistencies in cleaning depth based on some reviews.