Top Of The Class Clean in Springfield-OR, Oregon 97477

Top Of The Class Clean

741 Main St A, Springfield, OR 97477

4.5 (23 reviews)

Overview:
Top Of The Class Clean, located at 741 Main St A, Springfield, OR, is a professional house cleaning service that provides meticulous cleaning solutions for residential spaces, vacation homes, and small offices. The company has built a positive reputation for delivering thorough and reliable cleaning services, often customizing their approach to meet specific client needs.

Services Provided:
– Residential cleaning
– Vacation home cleaning
– Small office cleaning
– Move in/move out cleaning
– Customized cleaning checklists

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (541) 554-7922
Website: http://www.topoftheclassclean.com/

Customer Reviews and Sentiment:
Top Of The Class Clean boasts a commendable rating of 4.5 stars based on 23 reviews across various platforms.

Positive feedback highlights the company’s efficiency, thoroughness, excellent communication, and professional demeanor. Customers particularly appreciate the personalized touch and attention to detail.

Examples of positive reviews include:
“Great cleaning-efficient and thorough. Would highly recommend.” – Jen Sinclair
“Pam maintained communication throughout the scheduling period to ensure our expectations were met.” – Alexis Evans
“Top of the Class has continued to make it feel as new as the day we did our final clean.” – Brian Sugg

Negative sentiments have been noted regarding inconsistencies in the quality of work and customer satisfaction, with some customers expressing disappointment in the execution of cleaning tasks.

Examples of negative reviews include:
“Very unhappy with the quality of their work… they seem to blame everybody else.” – Mary Lentz
“I was very disappointed… I couldn’t even tell anything was done.” – Clarence Bergren

Review Summary:
Positive Sentiments: Efficient cleaning, thoroughness, excellent communication, professional service, flexibility with scheduling.
Negative Sentiments: Inconsistent quality of work, dissatisfaction with handling complaints.

Additional Ratings:
BirdEye: 4.5 stars based on 23 reviews, indicating overall satisfaction but with a few notable complaints.
Total Lead Smart Rating: 7.5/10, reflecting strong customer satisfaction alongside some unresolved quality concerns.

Conclusion:
Top Of The Class Clean stands out as a reliable choice for house cleaning services in Springfield, OR, renowned for its thorough and professional staff. While many customers commend their efficient service and attention to detail, prospective clients should be aware of the occasional mixed experiences regarding service quality.

Member Since July 2024

Listing Id 103756

Contact Info

741 Main St A, Springfield, OR 97477
(541) 554-7922
Lead Smart Rating :
7.5/10.0

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Listing location

741 Main St A, Springfield, OR 97477

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Reviews

Jen Sinclair

2 months ago

Great cleaning-efficient and thorough. Would highly recommend.

Patrick Bice

6 months ago

Top of the Class Clean is a highly respected provider of services for residential (and vacation homes) and small office cleaning and additional services for move in/move out cleaning. As a homeowner and someone who also operates an office outside the home, I would highly recommend the team at Top of the Class Clean, where they follow a detailed checklist that can be used to customize the cleaning project.

Debi Douglass

8 months ago

I have used this cleaning company several times. They are reliable and do a great job o of accommodating your needs.

Alexis Evans

9 months ago

Pam and her team did their thing–WOW! We used Top Of The Class Clean when vacating a rental property and the process could not have been easier. Pam maintained communication throughout the scheduling period to ensure our expectations were met on cleaning day; those expectations were exceeded.

Erik Ford

10 months ago

I’ve been relying on Top of the Class Cleaning for five years to handle move-out cleanings for my six Eugene rental properties, and they’ve consistently impressed me. What stands out the most is their excellent communication – they’re always easy to reach, accommodating with scheduling, and professional in their interactions. When it comes to cleaning, they’re thorough and reliable. From deep-cleaning to tackling every corner, they leave no room for complaints. Their attention to detail is evident, and my new tenants often compliment the properties’ cleanliness. Top of the Class Cleaning has proven to be a dependable partner in my property management journey. They consistently show up on time and maintain their high cleaning standards. In summary, if you need a dependable and professional cleaning service, Top of the Class Cleaning is a fantastic choice. Their communication, reliability, and quality of work make them an essential part of my rental property management. I’m looking forward to continuing our partnership in the years to come. Thank you, Top of the Class Cleaning!

Corynn Gilbert

10 months ago

Pam and her team are top notch! We had them do a complete top to bottom move out/move in clean on a large house with lots of trim, windows, cabinets, etc. and they didn’t overlook a thing. Easy scheduling, professional walkthrough, and wonderful customer service.

Brian Sugg

10 months ago

Top of the Class is exactly that! While our home was under construction and in disarray the team was able to make it livable. Once construction was complete Top of the Class has continued to make it feel as new as the day we did our final clean.

Mary Lentz

10 months ago

They seem like really nice people where I was. Very unhappy with the quality of their work. And when I wrote them, I let them know. And they seem to blame everybody else But themselves. Not that happy with it, .

Clarence Bergren

10 months ago

I was very disappointed. The first time I got to be able to have my house cleaned and I heard so much about these guys from people I decided to hire it hoping that it would be a great job. It was not I was in tears made up I couldn’t even tell anything was done I do not recommend them.

Jeff Oliver

11 months ago

If you are looking for a one-time cleaning before a move-in or after a move-out, give Pam and her team at Top of the Class Clean a call! In addition to a general clean-up, we provided a list of areas needing a bit of extra care. All the dirt, grime and smells were quickly gone before we moved into a fresh new space. The cleaning time was right on time and very friendly. The owner (Pam) checked-in after the cleaning to make sure it met our satisfaction.