Marshall’s Dry Cleaning

Overview:
Marshall’s Dry Cleaning is located in Ravenna, OH, and specializes in carpet cleaning services. The company has been noted for its dry cleaning services historically, but current operations regarding carpet cleaning appear limited.

Services Provided:
– Carpet cleaning (historical service)
– Dry cleaning (historical service)

Timings:
Monday to Saturday 9 AM to 5 PM (assumed typical hours for similar businesses)

Contact Information:
Phone: (330) 297-1421

Customer Reviews and Sentiment:
Marshall’s Dry Cleaning has received mixed reviews across various platforms:

Google Reviews: 3.8 stars based on 4 reviews.

Positive feedback includes a strong endorsement for their historical dry cleaning services:
“The best dry cleaners in Portage county!” – Joe Rinehart

However, negative sentiments are evident, particularly regarding customer service and current operational capabilities:
“If you googled ‘carpet cleaners’ and this company came up, don’t call them!” – Kristin Brahler
“Got there a half hour before the posted closing time and the doors were locked…” – tyler lord

Review Summary:
Positive Sentiments: Quality dry cleaning service in the past.
Negative Sentiments: Poor customer service, lack of current carpet cleaning services, and issues with availability.

Additional Ratings:
BirdEye: 3.8 stars based on 4 reviews, reflecting a similar trend of customer satisfaction with significant concerns.
Total Lead Smart Rating: 4.0/10 (Calculated based on reviews, ratings, and feedback from various platforms. Despite some positive historical references, the prevalent negative sentiments and limited current services have lowered the overall score.)

Conclusion:
Marshall’s Dry Cleaning seems to have a legacy of quality dry cleaning services but appears to be struggling with carpet cleaning as a current offering. Potential customers should exercise caution when considering this company, particularly for carpet cleaning, given the recent negative feedback.