Crimson Cleaning Services in Lima, Ohio 45805

Crimson Cleaning Services

2740 Spencerville Rd, Lima, OH 45805

4.5 (10 reviews)

Overview:
Crimson Cleaning Services is a house cleaning service located at 2740 Spencerville Rd, Lima, OH. The company is known for its dedication to providing thorough cleaning solutions, tailored to meet the unique needs of its clients.

Services Provided:
House cleaning, thorough cleaning, window cleaning, customizable cleaning schedules (weekly, bi-weekly, monthly, special occasions).

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (567) 712-3305

Customer Reviews and Sentiment:
Google Reviews: 4.5 stars based on 10 reviews.

Positive feedback emphasizes Kim’s exceptional service, thoroughness, and reliability. Customers particularly appreciate her consideration for health-related concerns and her effective communication.

Examples of positive reviews include:
“Kim from Crimson Cleaning did an outstanding job at my mom’s place. I highly recommend Crimson Cleaning.” – Rise Light
“Kim is a very reliable, conscientious person who you can trust with all your housekeeping needs.” – Rosemary Thomason

However, there is notable negative feedback regarding professionalism and communication.

The complaint centered around last-minute cancellations without apologies and perceived dishonesty, leading to customer frustration.

Negative Sentiments: Unprofessional behavior, issues with communication and reliability, complaints about background checks for cleaners.

Review Summary:
Positive Sentiments: High-quality service, thorough cleaning, good communication, reliable, thoughtful of clients’ health needs.
Negative Sentiments: Unprofessional behavior from the owner, communication issues, and reliability concerns.

Additional Ratings:
BirdEye: 4.5 stars based on 10 reviews, indicating strong overall customer satisfaction, although with some criticisms.
Total Lead Smart Rating: 7.5/10. This score reflects the overall positive sentiment from satisfied clients, although it is somewhat tempered by serious concerns regarding professionalism and communication.

Conclusion:
Crimson Cleaning Services demonstrates a commitment to high-quality house cleaning in Lima, OH, with many satisfied customers praising their thorough and expert cleaning. However, potential clients should be aware of the mixed reviews regarding professionalism and communication issues before making a decision.

Member Since July 2024

Listing Id 101479

Contact Info

2740 Spencerville Rd, Lima, OH 45805
(567) 712-3305
Lead Smart Rating :
7.5/10.0

Get A Quote Claim

Listing location

2740 Spencerville Rd, Lima, OH 45805

Get Direction

Reviews

Rise Light

2 years ago

Kim from Crimson Cleaning did an outstanding job at my mom’s place. I am getting ready to book her for future cleanings. I highly recommend Crimson Cleaning.👍 …

Mary Gossard

3 years ago

LOOK ELSEWHERE!! VERY UNPROFESSIONAL! THEY DON’T DO BACKGROUND CHECKS ON THEIR CLEANERS AND THEY LIE! I booked a time and the cleaner was late- no word from her.Reached out to the owner Kim and was told she’ll be here in an hour. Never showed up. Then I reached out to Kim and she was not apologetic in the least claiming she came (cleaner) which is not possible because I was home/no knocks/doorbell. And if anyone knocks or rings the doorbell my dog barks 100%!! So the cleaner pretty much lied. Then I again reached out to the owner Kim 3 l times until she responded via text (again not at all apologetic), stating maybe I should find a different cleaning company. She basically turned this around making it my problem and simply did not seem to care. Truly disappointed.

Beanie Spiritwhitefox

5 years ago

Kim is so awesome! I suffer with congestive heart failure and M.S. and although I do the best I can, there are certain things I need help with. House cleaning is one of them. Kim came in, she didn’t use the cheap chemicals than can aggravate my M.S., which was very thoughtful of her. She was so thorough, she got into every little nook and cranny. She even did the windows! Check out Crimson Cleaning Service, you won’t regret it.

Linda Garlock

5 years ago

Great service. Always on time . Communicates well.

Lima CUP

5 years ago

Kim does a fabulous job for me! She cleans for my every month, but is available if I need her in between. My house smiles and sparkles when she leaves!

Rosemary Thomason

5 years ago

Kim is a very reliable, conscientious person who you can trust with all your housekeeping needs. She goes out of her way to make my home sparkle! I highly recommend her and know that it would be hard to find someone who would do a better job. If you are looking for someone to help you weekly, bi weekly, monthly or just for special occasions, give Kim a call. You will be glad you did.