Rescue Maid in Lancaster-OH, Ohio 43130

Rescue Maid

2031 Cedar Hill Rd, Lancaster, OH 43130

4.3 (12 reviews)

Overview:
Rescue Maid is a house cleaning service located in Lancaster, OH, specializing in residential cleaning solutions. The company prides itself on providing thorough and reliable cleaning services, with an emphasis on customer satisfaction and local ownership.

Services Provided:
– Deep cleaning
– Regular housekeeping
– Organization services
– Trustworthy and friendly staff

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (740) 689-0665

Customer Reviews and Sentiment:
Rescue Maid has received positive feedback, with a rating of 4.3 stars based on 12 reviews.

Positive sentiments from customers highlight the company’s reliability, quality of cleaning, and friendly staff.

Examples of positive reviews include:
“Does a great job, and is actually a local company!” – Joshua Preece
“The owner checks back periodically…That’s dedication!!!” – Mark Vanmeter
“They help organize and make my busy life easier!” – Nicole Kellner-Swick

However, some negative feedback points to issues with communication and damage during cleaning.

Examples of negative reviews include:
“We were told that at least our 2 bathrooms were cleaned and they were not completed!” – Mandi Mays
“There was something broken! Scratched floors… needs training on how to treat wood and tile.” – Jane Doe

Review Summary:
Positive Sentiments: Reliable service, thorough cleaning, friendly and trustworthy staff, local ownership.
Negative Sentiments: Communication issues, incidents of damage during cleaning, and occasional dissatisfaction with service execution.

Additional Ratings:
BirdEye: 4.3 stars based on 12 reviews, indicating a favorable overall customer experience.
Total Lead Smart Rating: 7.0 (Calculated based on customer satisfaction, service quality, and mixed feedback about communication and damages.)

Conclusion:
Rescue Maid appears to be a dependable choice for house cleaning services in Lancaster, OH, noted for their thorough and friendly service. However, potential customers should consider the mixed reviews especially regarding communication and service execution before making a decision.

Member Since July 2024

Listing Id 101273

Contact Info

2031 Cedar Hill Rd, Lancaster, OH 43130
(740) 689-0665
Lead Smart Rating :
7.0/10.0

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Listing location

2031 Cedar Hill Rd, Lancaster, OH 43130

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Reviews

Joshua Preece

3 months ago

Does a great job, and is actually a local company!

littleyoder Livestreams

9 months ago

Loved the service. Very clean!

maddie lynn

2 years ago

This company is good! I highly recommend this! And I love how they cleaned my house

MARK VANMETER

2 years ago

Rescue Maids are GREAT! They show up on time and do a great job every time. The owner checks back periodically to make sure her staff are doing what we want. And, if any staff are ever sick and can’t come, the owner comes to clean our home herself! That’s dedication!!! We’ve been using them for years and will continue to.

Janice Liegl

2 years ago

Staff very friendly. They do a great job. House always has that just cleaned smell when staff has completed the job. Would highly recommend this company.

Nicole Kellner-Swick

2 years ago

Rescue Maids have been cleaning our home for more than 10 years. They help organize and make my busy life easier! They are trustworthy, thorough and reasonably priced. I highly recommend them!

Mandi Mays

2 years ago

Communication is key… I could go on but will say we were told th at at least our 2 bathrooms were cleaned and they were not completed either! We were over charged and poorly communicated with. If you decide to go with this company, I recommend being there to supervise and make sure you know what you are being charged, upfront!

Jane Doe

3 years ago

Punctual and responded to emails/calls. However, just about every time they left my house, there was something broken! Scratched floors and did not take care to hit furniture or baseboards, cabinets when cleaning. Eventually had to let them go. Wonderful lady, very nice, but needs training on how to treat wood and tile.

Alicia Eleyet

3 years ago

Rescue Maid has cleaned my home twice for a deep clean and my house has never been that clean before! My showers and tub were sparkling white. Even my microwave and behind the stove and refrigerator! Worth every penny!

Crystal Barricklow

6 years ago

Amazing service! Trustworthy, responsible, affordable, and thorough.