Diamond State Door in Wilmington, Delaware 19804

Diamond State Door

2150 W Newport Pike, Wilmington, DE 19804

3.4 (10 reviews)

Overview:
Diamond State Door is a garage door supplier located in Wilmington, DE, specializing in the installation and service of garage doors. The company is known for its professional staff and quick response times when providing quotes and executing installations.

Services Provided:
– Garage door installation
– Garage door repair
– Garage door replacement
– Estimates and consultations

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (302) 743-4667
Website: http://diamondstatedoor.com/

Customer Reviews and Sentiment:
Diamond State Door has received a mixed reception from customers:

Google Reviews: 3.4 stars based on 10 reviews.

Positive feedback emphasizes the company’s professionalism, timeliness, and quality of service. Customers were pleased with the installation process and the knowledgeable recommendations provided by staff.

Examples of positive reviews include:
“Very glad we listened to his advice, they turned out great.” – Steven Liounis
“They did great, worked with us as much as they could.” – Swamp Ez
“On time, professional, and knowledgeable.” – Brianne S

Negative reviews focus on inappropriate behavior by employees and political statements displayed by the company, which some customers found off-putting.

Examples of negative reviews include:
“Shame on you!” – Abigail Benning
“Really swearing at a 70-year-old woman?” – Devon Seaman

Review Summary:
Positive Sentiments: Professionalism, timely service, knowledgeable staff, good installation quality.
Negative Sentiments: Inappropriate employee behavior, political issues affecting customer experience.

Additional Ratings:
BirdEye: 3.4 stars based on 10 reviews, indicating a similar trend of mixed customer satisfaction.
Total Lead Smart Rating: 5.2

Conclusion:
Diamond State Door offers valuable garage door services in Wilmington, DE, with a reputation for professionalism and efficiency. However, potential customers should be aware of the mixed reviews, particularly regarding employee behavior and the company’s political stance.

Member Since August 2024

Listing Id 252612

Contact Info

2150 W Newport Pike, Wilmington, DE 19804
(302) 743-4667
Lead Smart Rating :
5.2/10.0

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Listing location

2150 W Newport Pike, Wilmington, DE 19804

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Reviews

Steven Liounis

a month ago

Chuck came out to give me a price on garage doors. we had white doors, he recommended black doors just as a thought. Very glad we listened to his advice, they turned out great. He came out in a timely fashion to give a quote, and got back to me with a price within a day. The employees were very professional, and it was done in a timely matter. Can not recommend them enough, they were fast and had good pricing. Definately give them a call if you are looking for new doors.

Swamp Ez

a year ago

These guys installed the door at my work. They did great, worked with us as much as they could. Gave us an accurate timeline and were professional and knowledgeable when they got here.

Brianne S

a year ago

Thank you for fixing our garage door! You were on time, professional, and knowledgeable.

Catherine Grimes

2 years ago

Diamond State Door is an honest and friendly company. Chuck came out to give us an estimate for window coverings. He spent his time with us discussing the different options and even educating us on how to best care for our garage door. If you are looking for a professional, honest, and friendly company to help with your home door needs, this is the company to work with. Thank you, Chuck!

Abigail Benning

2 years ago

Not sure why anyone would patronize a business that has a giant foul sign outside their building that targets our president. Keep politics out of your business and I’ll keep my business away from your company. Shame on you!

Jill Teixeira

2 years ago

Diamond State did a great job with our garage door replacement. They were more than accommodating with the many delays in installation caused by construction delays. I would most definitely recommend them.

Devon Seaman

3 years ago

Was at the dmv with employees working. One of the workers said very foul words towards my mother as she walked around there truck. Really swearing at a 70 year old woman?