Pacific Mutual Door & Window

Overview:
Pacific Mutual Door & Window is a door supplier located in Albuquerque, NM. The company offers a variety of interior and exterior doors, catering to both residential and commercial needs.

Services Provided:
– Interior doors
– Exterior doors
– Door installation services
– Sales consultations

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (505) 823-2505

Customer Reviews and Sentiment:
Pacific Mutual Door & Window has received mixed reviews across various platforms:

Google Reviews: 2.6 stars based on 14 reviews.

Positive feedback highlights their product selection and knowledgeable staff. Customers praised their customer service in specific cases, such as free repairs and polite staff.

Examples of positive reviews include:
“We’re VERY happy with their selection, pricing, delivery and knowledgeable sales staff.” – Susan Duran
“Great customer service.” – Gary Cook

On the negative side, several customers reported poor experiences with the sales staff, including unhelpfulness and receiving incorrect products.

Examples of negative reviews include:
“Avoid this place like the plague.” – Kevin Smart
“I walked right out and will never do business with this company.” – Richard

Review Summary:
Positive Sentiments: Good product selection, knowledgeable sales staff, helpful service in specific instances.
Negative Sentiments: Poor customer service, unhelpful sales staff, incorrect door sizing, and lack of follow-up after sales.

Additional Ratings:
BirdEye: 2.6 stars based on 14 reviews.
Total Lead Smart Rating: 4.2

Conclusion:
Pacific Mutual Door & Window in Albuquerque, NM, has a polarized reputation. While some customers appreciate the product range and received helpful service, many others have reported negative experiences with staff and order fulfillment. Potential customers should weigh the reviews carefully before deciding to engage with this company.