911 Restoration of Charleston in Charleston-SC, South Carolina 29414

911 Restoration of Charleston

354 Spindlewood Wy, Charleston, SC 29414

4.6 (10 reviews)

Overview:
911 Restoration of Charleston is a water damage restoration service located in Charleston, SC. They specialize in restoring properties affected by water damage, ensuring that homes are dried out quickly and effectively while preventing further issues such as mold growth.

Services Provided:
– Water damage restoration
– Drying out flooded areas
– Mold prevention
– Professional cleanup
– Drywall repair

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (843) 872-9135
Website: https://www.911restorationcharleston.com/

Customer Reviews and Sentiment:
911 Restoration of Charleston has generally received positive reviews, maintaining a rating of 4.6 stars based on 10 reviews.

Positive feedback highlights the company’s prompt response, professionalism, and ability to handle emergencies effectively. Customers appreciate the personal touch and thorough work done by the team.

Examples of positive reviews include:
“Andrew came out quickly and set up fans and dehumidifiers. He was very helpful and professional.” – Kelly Miller
“Mark came to our house on Christmas Day… He got our basement completely dry and was at our house every day to check.” – Jessica Ludwick

The sole complaint noted a lack of satisfaction with the service, highlighting a negative experience without further detail.

Review Summary:
Positive Sentiments: Quick response times, professional and knowledgeable staff, comprehensive restoration services, and personal attention.
Negative Sentiments: One unresolved negative experience.

Additional Ratings:
BirdEye: 4.6 stars based on 10 reviews, indicating strong customer satisfaction.
Better Business Bureau (BBB): No complaints noted; current rating is not available.
Total Lead Smart Rating: 8.5

Conclusion:
911 Restoration of Charleston is a well-regarded choice for water damage restoration in Charleston, SC. The company is noted for its prompt service and knowledgeable staff. However, potential customers might want to consider the one negative review when making their decision.

Member Since August 2024

Listing Id 214722

Contact Info

354 Spindlewood Wy, Charleston, SC 29414
(843) 872-9135
Lead Smart Rating :
8.5/10.0

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Listing location

354 Spindlewood Wy, Charleston, SC 29414

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Reviews

Kelly Miller

8 months ago

Flooded a portion of my house, and called 911 Restoration to help dry out and prevent further damage and mold. Andrew came out quickly and set up fans and dehumidifiers. He was very helpful and professional, and I highly recommend this business!

Anthony Tolliver

a year ago

SUPER QUICK RESPONSE ! SAME DAY ARRIVAL TO DRY OUT. PM Mark was super polite and ensuring. They also did my drywall too, affordable company compared to competitors that try to bill you for thousands of dollars. They have gained a forever costumer!

Michael Fedorenko

2 years ago

Andrew did a fine job cleaning up my crawl space and making it a safe environment for plumber to do his work. 911 Restoration will be my first choice for future clean-ups.

Julian Kuszmaul

3 years ago

These guys were great. Professional, courteous, responsive, and genuinely nice.

Victoria Cone

3 years ago

I feel relieved personally just to know you are out there. Such a great job!

Jessica Ludwick

3 years ago

Mark came to our house on Christmas Day when we had flooding in our basement with several inches of water. The transformation in just a few days was amazing. He got our basement completely dry and was at our house everyday to check and make sure everything was progressing in the right direction. From start to finish just completely went above and beyond to help us through our Christmas Day emergency. I would highly recommend his services to anyone. Professional and personable. Extremely pleased with the work completed to restore our home and it’s belongs after our basement flooded.

Megan Harbin

3 years ago

Mark and Andrew are very professional to work with, and extremely knowledgeable. They are very responsive and understand the urgent need involving these situations. I would trust them to cover all of my home restoration needs in the future!

Gregg Sargent

3 years ago

Nice to work with Mark and Andrew that care and are very professional.

Deon Calloway

5 years ago

Pathetic

Forrest Deleot

7 years ago

Being a first time homeowner, water damage has been one of the most intimidating and alarming issues I have yet faced. Mr. McQueeny, the owner, has been hands on from the initial call. Their team have been extremely helpful providing guidance, solutions, and personal attention to details that have given me the peace of mind to get through my loss. Whether you file a claim with insurance, or the paying our of pocket Mr. McQueeny will work with you on fair rates, advice on how the claims process works, and provide great solutions. Mr. McQueeney was a claims adjuster before buying this company and is fully competent in walking you through how a claim works from the insurance angle. He has always been prompt and answered his phone right away whenever I have had any questions through this process. I personally recommended this company to anyone going through issues with known water damage or unknown issues in the home that is causing allergies or health issues. Their team is extremely professional.