SERVPRO of Northwest Portland

J A

3 days ago

Exceptional Service from SERVPRO Team I am thoroughly impressed with the outstanding work performed by Will and Ryan from the SERVPRO Team. When I experienced water damage, I knew I needed a reliable restoration company, and SERVPRO more than delivered. From the moment they arrived, Will and Ryan demonstrated professionalism, efficiency, and a true commitment to restoring my home. Their attention to detail was remarkable – they carefully contained the affected area, thoroughly extracted the water, and dried and decontaminated every surface. I was particularly impressed by their diligence in handling sensitive items, such as delicate cabinetry. Throughout the process, Will and Ryan kept me informed and addressed all my concerns. Their positive attitude and dedication to customer satisfaction were truly remarkable. I cannot recommend the SERVPRO Team highly enough. Will and Ryan exemplify the company’s commitment to excellence, and I am grateful for their outstanding work. I feel confident in SERVPRO’s ability to handle any future needs.

Andy Hsu

4 days ago

This reconstruction dept of this particular Servpro is the worst I had ever dealt with. The initial start of job was supposed to be 3 weeks later. then they kept on delaying it without any explanation or update on timing of the job. after 4 months, finally “someone” sent the official est to my insurance… then the entire reconcilation took another 1.5 months without any result. I finally got to talk to the reconstruction manager. His first question was how the 2nd revision goes with my insurnace? He should first state why this 5-day job took 5 months to begin with, then extend a sense of confidence to the customer that the job will be done as quickly and good quality once the reconcilation with the insurance is done… NO… It seems that all the things above to him is “normal”…

Michelle Johnson

6 days ago

Will, Danielle, and their teams were great to work with during the mitigation and pack out process that resulted from a flood in our condo building. Working around the clock they helped us navigate through the stressful process and give us comfort during a very difficult time. Their long hours and assistance are very much appreciated.

Brian Kunkler

a week ago

Will, John, Ken, and Jesus have been the dream team. Everyone I’ve worked with on this serv pro team has crushed it. Super friendly and efficient and also take the time to listen to my concerns and go above and beyond to investigate and address anything they find. Communication has been great and I’d 100% recommend them to anyone with needs that they can help with.

Jessica Heath

2 weeks ago

Thank you will you truly saved the day. Great customer service speedy results just stupendous service 10/10 star highly recommend

Jonathan U

2 weeks ago

Very professional and maintains a high degree of cleanliness

Bryant Wijaya

2 weeks ago

Jason Garcia with servepro, Franyel, Jorman, Yescar. Thanks to water mitigation and the reconstruction team. Jerome Stocks home. Profesional and Clean.

Gary Snyder

3 weeks ago

We are quite grateful to have such a reliable organization in our town.Thank you Servpro of Northwest Portland.

Joaquin Reis

3 weeks ago

John was very friendly and professional throughout his service

Ariel Mejia

3 weeks ago

I am thankful for Eduardo, I had problems with the water in my house and Eduardo and his team showed up in less than 30 minutes. They explained the whole process and as they were working were letting me know everything they were doing and for what reason. I am happy to have used Servpro and I highly recommend, they are one of the best.