SERVPRO of South Albany County in Albany-NY, New York 12205

SERVPRO of South Albany County

25 Walker Way, Albany, NY 12205

4.8 (44 reviews)

Overview:
SERVPRO of South Albany County is a leading water damage restoration service located in Albany, NY. This company specializes in addressing various issues related to water damage, ensuring swift and effective restoration for residential and commercial properties.

Services Provided:
– Water damage restoration
– Cleanup and decontamination
– Mold remediation
– Drying and dehumidification
– Structural repair
– Emergency response

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (518) 456-1111
Website: https://www.servpro.com/locations/ny/servpro-of-south-albany-county?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of South Albany County has received positive reviews across various platforms:

Google Reviews: 4.8 stars based on 44 reviews.

Positive feedback emphasizes the company’s responsiveness, professionalism, and the thoroughness of their work. Customers particularly appreciated the team’s communication and the quality of the cleanup process.

Examples of positive reviews include:
“Don and his team was responsive, understood my concerns and are absolutely phenomenal.” – Di Perry
“There are not enough accolades to sing the praises of this company.” – Judi Melby
“These guys are great! We had a pipe break and they responded immediately.” – Ryan Espinal

No notable complaints are recorded in the reviews, reflecting overall customer satisfaction.

Review Summary:
Positive Sentiments: Responsive service, professionalism, thorough cleanup, excellent communication, knowledgeable staff, and strong work ethic.
Negative Sentiments: None reported.

Additional Ratings:
BirdEye: 4.8 stars based on 44 reviews, showcasing consistent satisfaction among customers.
Total Lead Smart Rating: 9.2

Conclusion:
SERVPRO of South Albany County stands out as a highly dependable choice for water damage restoration in Albany, NY. Their unwavering commitment to customer service and effective restoration practices has earned them a strong reputation. Prospective clients can engage with confidence, knowing they are working with a team that prioritizes quality and responsiveness.

Member Since August 2024

Listing Id 212127

Contact Info

25 Walker Way, Albany, NY 12205
(518) 456-1111
Lead Smart Rating :
9.2/10.0

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Listing location

25 Walker Way, Albany, NY 12205

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Reviews

Di Perry

9 months ago

Don and his team was responsive,, understood my concerns and are absolutely phenomenal. Don took the time to explain next steps and remained in contact with me, was never late and operated in excellence. David was sure to explain his role and assured me he understood the assignment. The process and clean up was so superb and left me feeling like I could RUN WATER AGAIN! Thank you Don and Dave! I have already shared your card with fellow homeowners and will recommend to anyone!

Randy Jusino

2 years ago

Very courteous fast and professional on the cleanup

Richard Massimi

2 years ago

Great professional service fast they got the job done in a timely manner the dry cleaner they recommended was also top shelf

Judi Melby

3 years ago

There are not enough accolades to sing the praises of this company. We had severe water damage due to a burst sprinkler system pipe. Joe and his men were here within hours and worked long into the evening to assess the damage, tear out walls, ceilings, insulation, etc. They removed the damaged areas in our home, sprayed anti-mold solution on the exposed materials and set up air handlers and dehumidifiers before leaving late at night. Efrain managed the work throughout the day. The work ethic of the crew, their knowledge of the problem and solving it and respect to our home, belongings and us were beyond what we could have hoped for. DO NOT hesitate to call this company. When you’re faced with such a dilemma and don’t know what to do, having a company like Servpro South Albany County to guide you through the process is such a comfort.

Efrain Barral

4 years ago

Responded immediately! Great service!

Ingrid Liliana Castellanos

4 years ago

Quality service, responsable, agile and friendly workers. A great company

marios general

4 years ago

Thank you very much for helping in a time of need. Ry

Ryan Espinal

4 years ago

These guys are great! We had a pipe break and they responded immediately to help us make things better. I would highly recommend Servpro Albany. Thank you again to everyone who responded to help us.

Olti 25

4 years ago

We had a water damage and Servpro came out quickly to help cleanup. Very happy with the service and Dan was a great guy. Thank you again.

Gavin Cole

5 years ago

Did a great job! Thanks guys