Clean Response in Eagan, Minnesota 55121

Clean Response

1230 Trapp Rd, Eagan, MN 55121

4.2 (41 reviews)

Overview:
Clean Response is a water damage restoration service located in Eagan, MN. The company specializes in handling water mitigation, extraction, and cleanup following incidents such as leaks, pipe bursts, and other related damages, aiming to restore properties quickly and efficiently.

Services Provided:
– Water damage restoration
– Water extraction
– Mold mitigation
– Property cleanup
– Ceiling demolition and installation

Hours of Operation:
Monday to Friday: 9 AM to 5 PM

Contact Information:
Phone: (651) 646-3408
Website: http://www.cleanresponse.com/

Customer Reviews and Sentiment:
Clean Response has an overall positive reception across review platforms:

Google Reviews: 4.2 stars based on 41 reviews.

Positive feedback highlights the company’s professionalism, responsiveness, and effective service. Customers have expressed appreciation for their quick action, thorough follow-up, and the high quality of their restoration work.

Examples of positive reviews include:
“Very professional. They really stay on top of the job!” – Candace Romero
“Clean Response was reliable, professional, and efficient in restoring some items I thought I had lost for good.” – Mandy McAlpine
“I was extremely impressed with Clean Response, their management, water mitigation, and ceiling demolition.” – Jill G

However, there was a notable negative review indicating issues with customer service:
“Late response/no response just to have someone evaluate our problem.” – Denise Alden

Review Summary:
Positive Sentiments: Professionalism, quick response time, thorough cleanup, effective communication, and high-quality service.
Negative Sentiments: Occasional late responses and lack of communication during evaluation appointments.

Additional Ratings:
Total Lead Smart Rating: 8.2/10

Conclusion:
Clean Response appears to be a reliable choice for water damage restoration services in Eagan, MN, particularly noted for their quick response and professionalism. However, potential customers should be aware of the occasional communication issues reflected in some reviews before making a decision.

Member Since August 2024

Listing Id 216822

Contact Info

1230 Trapp Rd, Eagan, MN 55121
(651) 646-3408
Lead Smart Rating :
8.2/10.0

Get A Quote Claim

Listing location

1230 Trapp Rd, Eagan, MN 55121

Get Direction

Reviews

Candace Romero

8 months ago

Very professional. They really stay on top of the job!

Ron Albright

10 months ago

Great people, honest and professional.

Ted Ferrara

a year ago

Very professional and responsive. Excellent company.

Melissa Strehmel

a year ago

Professional, experienced employees who offer quality service!

Mandy McAlpine

a year ago

Clean Response was reliable, professional, and efficient in restoring some items I thought I had lost for good. I highly recommend!

Sarah Lopshire-Barth

a year ago

An unfortunate aspect of my role as a high-rise property manager is dealing with water issues. I have used Clean Response for the past 7 years and Nick Nash is the best there is! He is genuinely helpful and has a way of explaining their mitigation process to homeowners where they often end up smiling and laughing in the end – even in the midst of their home being damaged. His team is great and I have always received prompt service from the moment I call to the moment the repairs are complete.

Amanda Cofell

a year ago

In January, our commercial building had a pipe burst which caused for water to leak on several floors. Clean Response was quick to get a team on site and extract the water as quick as possible. After the water extraction, Clean Response did a detailed clean up from floor to ceiling. At the end they did go through all damaged areas to double check the absence of moisture and to make sure nothing was missed. Ultimately, I would highly recommend Clean Response, they were quick to respond, professional, all employees in uniform, and very easy to work with.

Larry Gateman

a year ago

They have always been very responsive very professional do great workmanship had very few problems with multiple projects working on with them on insurance and not insurance claims

Jill G

2 years ago

I was extremely impressed with Clean Response, their management, water mitigation, ceiling demolition, plus new ceiling installation. My upstairs neighbor leaked water into my condo unit. It was raining water from both bathroom ceilings. The Team was out within 30 minutes. Heat fans, dehumidifiers, moisture sensors. Checking in daily, were their workers, assessing progress of drying out the affected areas. Ron Bauer and Brian Paulson were Team Leaders of different departments. They were easily accessible, and got the job done, as well as the other workers. This company is highly recommended and I’d use them again. Hopefully I won’t need to. But if I do, they’ll be the first I call. Thank you Clean Response. You are top of the line company. Ron Bower, Brian Paulson, I thank you.

Denise Alden

2 years ago

I believe all the one star reviews. Late response/no response just to have someone evaluate our problem. Can’t imagine (well, I don’t have to: see those reviews!) what it would be like to be ignored during a project. Yikes.