All Hours Cleaning & Restoration in Idaho Falls, Idaho 83404

All Hours Cleaning & Restoration

706 Thicket Way, Idaho Falls, ID 83404

4.7 (74 reviews)

Overview:
All Hours Cleaning & Restoration is a reputable water damage restoration service located in Idaho Falls, ID. The company specializes in quickly responding to water damage emergencies, providing timely clean-up, and efficient restoration services, which are critical for homeowners dealing with leaks and structural damage.

Services Provided:
– Water damage restoration
– Emergency clean-up
– Leak repair
– Communication throughout the restoration process
– Professional assessments and recommendations

Hours of Operation:
Monday to Saturday: 9 AM to 6 PM

Contact Information:
Phone: (208) 881-1393
Website: https://allhoursrestorationidaho.com/

Customer Reviews and Sentiment:
All Hours Cleaning & Restoration maintains a high rating of 4.7 stars based on 74 reviews across various platforms.

Positive feedback emphasizes the company’s responsiveness, professionalism, and effective communication. Customers have particularly highlighted their thoroughness and reliability during urgent situations.

Examples of positive reviews include:
“These guys were extremely helpful… I would definitely recommend them over any other company in the Idaho falls area.” – Matthew
“All hours is amazing! They came out promptly to fix our leak… Their work is great.” – Jessica Lachance
“They were very kind and talked us through the process! I would not hesitate to contact these guys for your restoration & cleaning needs.” – Amber Hillman

However, there are some negative sentiments regarding customer service and communication delays:
“They were very prompt… but then for practical purposes we didn’t hear from them for 6 weeks. Their customer service doesn’t exist.” – Glenn Wheelock

Review Summary:
Positive Sentiments: Quick response to emergencies, high-quality work, friendly and professional service, good communication.
Negative Sentiments: Issues with customer service communication and delays post-assessment.

Additional Ratings:
BirdEye: 4.7 stars based on 74 reviews, indicating a strong level of customer satisfaction overall despite some complaints.
Total Lead Smart Rating: 8.0

Conclusion:
All Hours Cleaning & Restoration stands out as a reliable choice for water damage restoration in Idaho Falls, ID, praised for their speedy and professional service. However, potential clients should be aware of some mixed experiences reported regarding communication delays.

Member Since August 2024

Listing Id 219792

Contact Info

706 Thicket Way, Idaho Falls, ID 83404
(208) 881-1393
Lead Smart Rating :
8.0/10.0

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Listing location

706 Thicket Way, Idaho Falls, ID 83404

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Reviews

Matthew

2 months ago

These guys were extremely helpful they stayed all day to make sure they got everything taken care of. They were extremely professional I would definitely recommend them over any other company in the Idaho falls area.

jessica lachance

2 months ago

All hours is amazing! They came out promptly to fix our leak, and kept in constant communication about the process to fix and repair our basement. Their work is great. I really appreciate their honesty and prompt service. Give them a call you won’t regret it.

Amber Hillman

2 months ago

All Hours came highly recommended to us after we discovered a slow leak in our basement, which was caused by poor labor on behalf of AHS. Skyler and Josh responded to our emergency and were out the next morning to clean up and repair the damage!! They were very kind and talked us through the process! I would not hesitate to contact these guys for your restoration & cleaning needs. I’ll definitely do business with All Hours Cleaning & Restoration again!!! Give them a call, you won’t regret it!

Belinda Miller

2 months ago

They definitely know what they’re doing, knowledgeable and professional. Highly recommend.

Glenn Wheelock

3 months ago

They were very prompt in showing up in the middle of the night and tearing everything up but then for a practical purposes we didn’t hear from them for 6 weeks. Their customer service doesn’t exist. Buyer beware on a scale if 1-10 I would give them a 1

Jason Hales

4 months ago

Very quick and thorough. They picked up the phone right away and had our basement drying out within a few hours.

John Adams

4 months ago

Fast, Friendly, Professional service. Skylar and his team went above and beyond.

Shay Doll

6 months ago

I called in need of an emergency cleanup while I was out of state and these guys did exactly what they said they would from our first conversation throughout the completion of the job. I couldn’t be happier with their timeliness and dependability in a day and age where those qualities are difficult to come by. Thanks to all hours cleaning and restoration, our damages were less than they could have been due to their willingness to show up immediately. Thanks gang! We really appreciate your help and hard work!

Heidi Mecham

6 months ago

After going through several companies, All Hours was by far the best to work with. They responded promptly when I reached out for updates. They were professional and friendly and efficient. They know who to call for carpeting and acted as a mediator between us and our claim. It lifted a lot of stress for me and I appreciate their efforts in getting us a fair claim. Highly recommend and grateful they were able to help during a tough time.

Connor & Mady Montgomery

7 months ago

They’re not only great to work with but even better friends!