RTC Restoration and Roofing

Albert Lovi

2 months ago

I’m surprised this company is still in business. They are the best of the worst. Run!!!

Sam B

11 months ago

Definitely do not use this company. I had a flood in my basement. They took asbestos samples of tile that would not need to be touched because they were covered by carpet. The carpet needed to be dried out, baseboards needed to be replaced. They wanted $25,000 because the tile under the carpet tested positive for asbestos and they wanted to do an asbestos abatement. Another company finished the job they started and did it for $7750. These guys basically wanted to see what the insurance company would reimburse for and max it out. They also threw a razor in my toilet and made me fish it out. While they were at it, they dropped a few electrical cords in standing water, ruining them. When I wrote them and itemized my issues with them, no response. I cancelled my insurance company who recommended these fools and I’m cancelling them from anything else I need help with.

Marianne Mansfield

a year ago

Whatever you do, avoid this company like the plague. Unprofessional, incompetent, untrustworthy, inefficient, unscrupulous.

Rosie B

a year ago

They came to my aparment snd let my feeling open , when calling they not answer, Scott was in charge Rigth now he not take responsabity

matthew j sprague

a year ago

Horrible company said they have the ability to handle projects that they are not able to . do not trust this business. we had a water line brake in a 8000+ sq house I called talk to rtc they said no problem we have plenty of guys to get you dryer out no worries at all . we were out of town on vacation. my cousin was watching our house. she ended up cooking food for the worker od rtc as they had been working for 14 hours with out food . they set up equipment ate my food and left . this was Friday evening. sat no show Sunday no show. I called rtc repeatedly until I got some one to answer . she was nice but informed me the would not be back for 1 to 2 weeks . I let her no this was unexpected. we had 28″ of insolation in our attic that had to be removed . and to come get equipment. we would not pay for any more time on their equipment. she said we don’t have thr man power to pick it up for a while. I let her no we had un plugged it all and would place it in our garage. this was a covered expense buy our home owners insurance. on the fowling Monday I left voice mails for owner to call me but he never did we sent the bill to our adjuster to get paid . I never heard from any one at RTC but I did get put in collections and threatened to have a lean on my house why we were trying to get them paid . insurance findly paid them but rtc has not let collections no they are paid in full. so we are having out credit messed up bu a business who failed to do a job they said they could do but did not . i told one of the owners he can either give my money back or tell his collection company that insurance paid them . I recived another letter today from collections. this business is horrible . they lie they don’t do the job . then they try to reck your credit and lean your home why they wait for insurance. just so every one knows. Allfase made it over on Sunday set up equipment took mold and espestas test . had 2 full crewsover by Tuesday and striped out all tge insolation and drinched drywall . they waited for insurance to pay them and kelp in communication. threw out the prosses. CALL Allfase . they fo 100% better work

Kaylee Poole

a year ago

I am overwhelmingly disappointed with this company. In the beginning they were great at communicating but once the mitigation was completed I heard nothing. I attempted to contact Lindsay many times with no response. She did not care about my family at all and had Zero urgency for anything. I have had to live in a hotel for two months with my three kids and nothing has even been started. In fact the estimate was approved 3 weeks ago and now she is saying they don’t match and it needs to be reevaluated. When telling her we are no longer in need of her services and we have change companies she did not care even a little. It is clear that the company nor the customers are important to her. I can tell by all the other reviews that I am not alone in this experience. The owner of this company needs to evaluate his employee. I literally never leave bad reviews. I understand that we are all human and have bad days, but TWO Months!

Meg Moneghan

2 years ago

Horrible, what was said by previous one star reviewer is absolutely true. These situations are tough enough without having to deal with a non responsive company.

Josh Scanlan

2 years ago

Great company. Showed up within a hour of calling to help mitigate flood damage. Making sure as little of my house was not damaged. Whole team was professional and hard working.

Chelsea Santeramo

2 years ago

RTC was assigned to us from our insurance company after we had a kitchen fire. They were supposed to contact me within 1 hour of the claim being filed and never heard from them. I proceeded to call over 10 times and left countless voicemails. I didn’t hear from them until 5 days after our fire. They came out and took maybe 4 pictures of our kitchen..didn’t measure anything and left. They had another company come out and poke holes in our walls to measure combustible material..we haven’t heard one word from either company. We’re coming up on 2 weeks since our incident and we’ve had to start our whole claim over with a new company. I’m so disappointed on so many levels with so many things through out this whole process but if I could direct my anger at any other company besides our insurance company RTC is probably at the top of the list Unprofessional, Unresponsive.

Lauren Anderson

2 years ago

Dean and Ryan are amazing! They did the drywall repair after my ceiling had been cut open to dry after some flooding that happened from my neighbors above me. They were incredibly polite, conscientious of my things and my home, and they did incredible work! I give them ⭐️⭐️⭐️⭐️⭐️