Service Pro Restoration Little Rock in Little Rock, Arkansas 72211

Service Pro Restoration Little Rock

900 S Shackleford Rd, Little Rock, AR 72211

1 (1 reviews)

Overview:
Service Pro Restoration Little Rock, located in Little Rock, AR, specializes in water damage restoration services. However, the company has garnered significant negative attention due to a severe complaint regarding the quality of their workmanship.

Services Provided:
– Water damage restoration
– Mold remediation
– Structural repairs

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (501) 273-3030
Website: http://waterdamagelittlerock.net/

Customer Reviews and Sentiment:
Google Reviews: 1.0 stars based on 1 review.

The review highlights severe dissatisfaction with the service provided. The customer, Debbie McAnally, experienced major issues with the restoration work, citing “shoddy workmanship” and serious failures in handling water damage and mold remediation.

Examples of the review include:
“Do NOT let one of their crews work on your home without checking in on them… we are having to have ALL OF THEIR WORK redone because of shoddy workmanship.” – Debbie McAnally

Review Summary:
Positive Sentiments: None reported.
Negative Sentiments: Poor quality of work, inadequate mold treatment, use of substandard materials, lack of supervision, and unresolved issues leading to further damage.

Additional Ratings:
BirdEye: Not available
Better Business Bureau (BBB): Not available

Total Lead Smart Rating: 1.0

Conclusion:
Service Pro Restoration Little Rock appears to be a risky choice for water damage restoration in Little Rock, AR, based on a substantially negative review that highlights major deficiencies in service quality and workmanship. Potential customers should exercise caution and conduct thorough research before engaging their services.

Member Since August 2024

Listing Id 221527

Contact Info

900 S Shackleford Rd, Little Rock, AR 72211
(501) 273-3030
Lead Smart Rating :
1.0/10.0

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Listing location

900 S Shackleford Rd, Little Rock, AR 72211

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Reviews

Debbie McAnally

2 years ago

BE CAREFUL WHO FIXES YOUR HOME!! Do NOT let one of their crews work on your home without checking in on them and overseeing the work they are doing. A few years ago we had some water damage to our home. We had to move out while Service Pro fixed it because of mold. $44,000 worth of damage paid for by insurance, took 4 months to complete. A couple of years ago, we noticed a shift in the floors and contributed it to the foundation settling. UNTIL the floors literally started pulling away from the frame. NOW we are having to have ALL OF THEIR WORK redone because of shoddy workmanship. PARTICLE board was used on the floors – PARTICLE BOARD!!! Not even good wood!! Supposedly the mold problem was solved, EXCEPT it was discovered they had only treated SOME of the mold and had actually butted the NEW particle board up against damaged wood with mold on it. NO VAPOR BARRIER – NONE was placed on the repaired floors. ZERO VAPOR BARRIER except A SHEET of vapor barrier was hanging between the crawlspace that separated the damaged side from the undamaged side. Not only that, but they had closed ALL THE VENTS in the crawlspace for some reason. The floor joists are having to be repaired with beams because even THOSE were not repaired correctly. Basically our crawlspace has been a haven for moisture and mold, with the cheapest wood they could find. I contribute this work to an unsupervised crew that could get away with the cheapest products, and no one seeing what they were actually doing when they did it.