Reynolds Home Improvement Inc in Salem-VA, Virginia 24153

Reynolds Home Improvement Inc

324 Chestnut St, Salem, VA 24153

4 (10 reviews)

Overview:
Reynolds Home Improvement Inc is a roofing contractor located in Salem, VA. The company specializes in various roofing services, including roof replacement and repair, and has built a reputation for delivering quality work.

Services Provided:
– Roof repair
– Roof replacement
– Roofing estimates
– Custom roofing work

Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (540) 293-5554

Customer Reviews and Sentiment:
Reynolds Home Improvement Inc has a mixed reputation, holding a rating of 4.0 stars based on 10 reviews.

Positive feedback emphasizes satisfaction with the quality of work, timely execution, and good communication. Customers appreciated the detailed estimates and professionalism of the crew.

Examples of positive reviews include:
“Ricky and his crew did a really good job.” – Paul Phillips
“Great professional work atmosphere to be around.” – Shane Westmoreland
“They did an excellent job replacing our roof.” – Lee Brown

However, there are notable negative sentiments regarding poor communication and project delays. Some customers reported issues with missed appointments and unsatisfactory follow-ups.

Examples of negative reviews include:
“Never showed up or called.” – Clifton Hodges
“First impression is terrible.” – Emma Crigger

Review Summary:
Positive Sentiments: Quality workmanship, professional behavior, detailed estimates, reliable service.
Negative Sentiments: Poor communication, missed appointments, project delays.

Additional Ratings:
Google Reviews: 4.0 stars based on 10 reviews.
Total Lead Smart Rating: 5.5

Conclusion:
Reynolds Home Improvement Inc provides reliable roofing services in Salem, VA, but potential customers should be cautious due to mixed reviews, particularly concerning communication and project management.

Member Since August 2024

Listing Id 513761

Contact Info

324 Chestnut St, Salem, VA 24153
(540) 293-5554
Lead Smart Rating :
5.5/10.0

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Listing location

324 Chestnut St, Salem, VA 24153

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Reviews

Clifton Hodges

a year ago

Gave me an estimate on a project I told him ok ,he gave me a date to start and never showed up or called .I told him I didn’t care when he did the work just let me know what’s going on..still nothing then when he finally decided to do the job he came by for a couple of hours at the end of the day for a couple of weeks to do what should have been a two day job. Now I’m having problems with some of his work and he won’t correct it . So to wrap it up if you don’t mind waiting forever to get the job done and not worried about it being right then Ricky is your man.

Paul Phillips

4 years ago

Ricky and his crew did a really good job. Answered all of my questions, did what they said they would do, and was very detailed in the estimate he provided. He literally priced everything right down to the 2×4’s. Will be recommending him to any one who will listen.

Emma Crigger

5 years ago

We set up an estimate for today to have our roof on our house and garage repaired maybe even possibly replaced. They were supposed to be here at 10. It is now 10:43 and still no one. We also tried calling 2 different times just to see what was going on and no response. First impression is terrible. Will not be doing business with them.

Jonathan Wills

5 years ago

They do great work and on time.. I would use them again

Shane Westmoreland

5 years ago

Ricky reynolds is a great boss and even better contractor we excale in his roofing especially but all around great professional work atmosphere to be around and they treat you with respect.!! And ex p laine things so the homeowner can understand great company

shane Boone

5 years ago

Ricky Reynolds and his crew has built two garages and replaced the roof on two of my homes.He was always been very respectful of my property.I would highly suggest Reynolds home improvements for any job.

Lee Brown

6 years ago

Reliable and honest contractor. They did and excellent job replacing our roof. Great quality work at Very reasonable prices. I highly recommend and will use them again on our next project.

Christopher Radford

6 years ago

Do great custom work you want they can do it and great sub contractors