Overview:
Crystal Roofing & Construction is a roofing contractor based in Lewisville, TX. They specialize in a wide range of roofing services including roof replacements, gutter installations, and fence constructions. The company is recognized for its commitment to customer satisfaction and high-quality workmanship.
Services Provided:
– Roof Replacement
– Gutter Installation
– Fence Construction
– Insurance Coordination
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (214) 471-3273
Website: http://crystalroofingusa.com/
Customer Reviews and Sentiment:
Crystal Roofing & Construction has received a strong overall rating of 4.8 stars based on 74 reviews.
Positive feedback highlights the owner’s honesty, dependability, professionalism, and effective communication with customers. Customers have praised the company’s prompt service, quality of materials used, and the thoroughness of the work performed.
Examples of positive reviews include:
“Siby is very honest and dependable. He is on time, within budget and works with insurance documentation.” – Biju Thomas
“I will definitely hire him again and recommend him to others.” – Mohanad Alshareefi
“Crystal roofing strongly believes in customer satisfaction and has good ethics.” – Sridhar Gaddam
The negative feedback mentions a single complaint regarding a lack of follow-through, reflecting a negative experience with customer service.
Review Summary:
Positive Sentiments: Honesty, dependability, high-quality work, promptness, effective communication, and professionalism.
Negative Sentiments: Instances of inadequate customer service responsiveness.
Additional Ratings:
BirdEye: 4.8 stars based on 74 reviews, indicating a consistent trend of customer satisfaction.
Total Lead Smart Rating: 8.5
Conclusion:
Crystal Roofing & Construction appears to be a reputable choice for roofing services in Lewisville, TX, with strong positive feedback regarding their quality of work and customer service. However, potential customers should be aware of the noted concerns regarding service responsiveness to ensure a smooth experience.
Member Since August 2024
Listing Id 494593