Ruff Roofing
Available
11767 Katy Fwy # 600, Houston, TX 77079
Overview:
Ruff Roofing is a reputable roofing contractor located in Houston, TX. The company specializes in a range of roofing services, particularly focusing on storm damage repairs and roof replacements. With a commitment to customer satisfaction, Ruff Roofing has garnered a significant client base and a strong reputation in the local community.
Services Provided:
– Roof replacement
– Storm damage repair
– Roofing inspections
– Contract negotiations
Hours of Operation:
Monday to Saturday 9 AM to 6 PM
Contact Information:
Phone: (832) 835-6558
Website: https://ruff-roofing.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-primary-link
Customer Reviews and Sentiment:
Ruff Roofing has received predominantly positive reviews across several platforms.
Google Reviews: 4.8 stars based on 51 reviews.
Positive feedback centers around the professionalism, efficiency, and quality of work carried out by the team. Customers specifically appreciate the thorough communication and respect for their property.
Examples of positive reviews include:
“Very pleased with the work.” – Dianne Jones
“Professional, thoughtful and adequately managed my expectations.” – taylor booth
“The crew did perfect work and left everything very clean.” – Lakosto
On the other hand, there are a couple of negative reviews reflecting issues regarding last-minute pricing changes and dissatisfaction with customer communication.
Negative feedback highlights issues such as:
“Demanded additional ~$10K to replace additional 1200 sqft deck otherwise no warranty.” – ChengTao Wei
“The company needs to get a better understanding of customer needs before work is performed.” – Cheryl Avery
Review Summary:
Positive Sentiments: High-quality workmanship, professional crew, excellent customer service, timely project completion, and thorough clean-up.
Negative Sentiments: Issues with unexpected additional costs, customer communication, and unmet expectations regarding contract terms.
Additional Ratings:
BirdEye: 4.7 stars based on 51 reviews, indicating overall customer satisfaction with a few complaints.
Better Business Bureau (BBB): The business is not accredited but has a BBB rating of A+. There have been a couple of complaints in the last three years, primarily regarding communication and contract terms.
Total Lead Smart Rating: 7.5
Conclusion:
Ruff Roofing stands out as a reliable choice for roofing services in Houston, TX, noted for its professionalism and quality work. However, customers should be cautious of potential communication issues and last-minute price adjustments based on some reviews. Overall, the majority of clients express satisfaction with their services.
Member Since August 2024
Listing Id 488574
