Rock Solid Roofing in Bend, Oregon 97702

Rock Solid Roofing

740 SE 9th St #20, Bend, OR 97702

3.9 (7 reviews)

Overview:
Rock Solid Roofing is a roofing contractor located in Bend, OR. The company specializes in providing high-quality roofing services for residential projects and is known for its customer-centric approach.

Services Provided:
– New roof installation
– Roofing repairs
– Residential roofing
– Metal roofing
– Quick estimates

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (541) 668-7225
Website: http://www.rocksolidroofing.us/home.html

Customer Reviews and Sentiment:
Google Reviews: 3.9 stars based on 7 reviews.

Positive feedback highlights the company’s dedication to customer service, professionalism, and quick project completion. Customers have praised the responsiveness and quality of work provided by the team.

Examples of positive reviews include:
“Rock solid roofing is the best roofing company I have ever worked with… Amazing customer service.” – Nessa Gates
“Don and Willy are wonderful to work with… They take pride in their work and provide exceptional customer service.” – Marsha Rich

The negative feedback primarily addresses concerns regarding subcontracted crews and quality control during projects.

Review Summary:
Positive Sentiments: Exceptional customer service, professional staff, quick estimates, quality workmanship, and timely completion of roofing projects.
Negative Sentiments: Issues with subcontracted crews cutting corners and consistency in service quality.

Additional Ratings:
BirdEye: 3.9 stars based on 7 reviews, indicating similar trends of customer satisfaction but with some reservations.
Total Lead Smart Rating: 6.5

Conclusion:
Rock Solid Roofing offers reliable roofing services in Bend, OR, distinguished by excellent customer service and swift project completion. However, potential customers should remain mindful of the mixed reviews regarding subcontractor performance and quality consistency before making a decision.

Member Since August 2024

Listing Id 466032

Contact Info

740 SE 9th St #20, Bend, OR 97702
(541) 668-7225
Lead Smart Rating :
6.5/10.0

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Listing location

740 SE 9th St #20, Bend, OR 97702

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Reviews

Tim Jackson

8 months ago

This is for a new construction in Woodburn by DR Horton, The first crew they had on the job was lousy and cutting corners. I emailed Don the owner about the issues and he immediately corrected the issue and got my client taken care of. I’m sure its been difficult finding the right crews to work for you, but they didn’t let that be an excuse to leave a job half finished. I would recommend any crew that works directly for Don, but do hope they can find more suitable crews when they sub contract in the future. Anyone willing to make up for a mistake is a 5/5 in my book though so it’s more a learning lesson.

Nessa Gates

4 years ago

Don and Willy, make the best team. Rock solid roofing is the best roofing company I have ever worked with. These guys are professional, and they get the job done. I didn’t have a single issue. Amazing customer service. I 100% recommend rock solid roofing.

Marsha Rich

4 years ago

Don and Willy are wonderful to work with. They take pride in their work and provide exceptional customer service. They did a great job and I recommend them highly. Great people

Kendra Hamerly

6 years ago

So glad my friend referred me to these guys. They were so great to work with. Quick turn around on estimates, quality job and fast install. Their guys hustled to get my roof done and way before anyone else could even make it out for measurements. I had five different roof bids and these guys were affordable and the most responsive to my questions and needs. AN added bonus was they could do metal too in the color i wanted. They completed my comp roof and gorgeous metal roof in 4 days for my new farmhouse I am building in Sisters. I will be only recommending them in the future!