S & S Roofing in Carteret, New Jersey 7008

S & S Roofing

2 Self Blvd, Carteret, NJ 07008

4 (8 reviews)

Overview:
S & S Roofing is a roofing contractor based in Carteret, NJ, known for providing a variety of roofing services. The company has focused on serving both residential and commercial clients, emphasizing quality materials and professional service.

Services Provided:
Roof replacements, roof maintenance, flat roofing services, customer service, project management, community support.

Hours of Operation:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (732) 602-0099
Website: http://ssroofinginc.com/

Customer Reviews and Sentiment:
S & S Roofing has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 8 reviews.

Positive feedback emphasizes the company’s professionalism, quality of work, and community involvement. Notable reviews include:
“S&S Roofing saved the day at our nonprofit!…the professionalism of the employees was commendable.” – Alexis Spektor
“I’ve used several roofers over the years… this is the type of business people should want to work with.” – Jay Murnick

However, there are significant negative sentiments regarding customer service, communication issues, and warranty claims. Key complaints include:
“Will not stand behind their work or warranty.” – Eli Turner
“Never called with proposal, no professional courtesy.” – Shrenik Talati

Review Summary:
Positive Sentiments: Quality workmanship, community support, good communication during projects.
Negative Sentiments: Poor customer service, issues with warranty fulfillment, communication breakdowns.

Additional Ratings:
BirdEye: 4.0 stars based on 8 reviews, reflecting a similar trend of satisfaction with significant criticism noted.
Better Business Bureau (BBB): The business has a profile but is not accredited. There have been multiple customer complaints noted regarding service and communication issues.

Total Lead Smart Rating: 5.5

Conclusion:
S & S Roofing appears to be a company with a strong commitment to community service and quality roofing solutions in Carteret, NJ. However, potential customers should be cautious due to mixed reviews regarding customer service and unresolved complaints.

Member Since August 2024

Listing Id 470131

Contact Info

2 Self Blvd, Carteret, NJ 07008
(732) 602-0099
Lead Smart Rating :
5.5/10.0

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2 Self Blvd, Carteret, NJ 07008

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Reviews

Larry West

4 years ago

The best roofing company on the East Coast by far!

alexis spektor

4 years ago

S&S Roofing saved the day at our nonprofit! We had a failing flat roof on the back part of our newly purchased and renovated building. An unforeseen expense that we would need to fund-raise to cover. S&S came in as the lowest bid. When we asked why…we were informed that the company made a decision donate some of the materials and labor. We were blow away by the act of kindness from the owner and the professionalism of the employees. They communicated with our staff every step of the way. Even alerting us of peak times when the noise would be loud so we could prepare the students inside the building who have disabilities for the noise.

Eli Turner

5 years ago

I Manage several large Condo’s throughout the tri state area and these guys are horrible. No customer service skills, secretary sends me owners personal stuff by accident via email and says shhh dont tell anyone. WILL NOT stand behind their work or warranty. Will call warranty company (firestone) and back out of their responsibilities if work is too hard. Would not use or advise anyone to use. Owner will come up with any excuse and BS

Jay Murnick

7 years ago

I’ve used several roofers over the years on my high rise buildings around NJ. S&S Is my go to group for roof replacements as well as maintenance. They know their stuff and are willing to work to find the solution that is in their client’s best interest. From the top down, this is the type of business people should want to work with.

Shrenik Talati

8 years ago

This man came to look for a job at my bldg. Never called with proposal, when I reached out to him, he said he was not interested in the job , he had no professional Courtsey to let me know.