Mackie One Construction in New Orleans, Louisiana 70125

Mackie One Construction

4014 Erato St, New Orleans, LA 70125

4.6 (23 reviews)

Overview:
Mackie One Construction is a roofing contractor based in New Orleans, LA. They offer services focused on roofing installations and repairs, along with siding work. The company is known for its attention to detail and professionalism in project execution.

Services Provided:
– Roofing installation and repair
– Siding services
– Timely project completion
– Clean-up after work

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (504) 821-9753
Website: http://mackieone.com/

Customer Reviews and Sentiment:
Mackie One Construction has received generally positive reviews across multiple platforms:

Google Reviews: 4.6 stars based on 23 reviews.

Positive feedback emphasizes the professionalism, cleanliness, punctuality, and attention to detail exhibited by the team. Many customers have expressed their appreciation for the quality of workmanship and customer satisfaction.

Examples of positive reviews include:
“Great company!!” – Missy King
“Great Team, professional, clean, on time and takes detail” – Myra Fulton
“Top notch roofing” – Cynthia Mackie

However, there are some complaints regarding communication and service limitations.

Examples of negative reviews include:
“I was told that they specialize in roofing and siding. No, they do not specialize in siding.” – Shenelle Boston
“I requested a quote… showed up unannounced, took tarp off without permission.” – Monica Se

Review Summary:
Positive Sentiments: Professionalism, attention to detail, quality workmanship, and customer satisfaction.
Negative Sentiments: Communication issues regarding scheduling and some limitations in siding services.

Additional Ratings:
BirdEye: 4.6 stars based on 23 reviews reflects a similar trend of customer satisfaction with minor concerns.
Better Business Bureau (BBB): The business is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 7.8

Conclusion:
Mackie One Construction is a reputable choice for roofing services in New Orleans, noted for their professionalism and quality of work. However, potential customers should be mindful of occasional communication issues and the limited specialization in siding before making a decision.

Member Since August 2024

Listing Id 503204

Contact Info

4014 Erato St, New Orleans, LA 70125
(504) 821-9753
Lead Smart Rating :
7.8/10.0

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Listing location

4014 Erato St, New Orleans, LA 70125

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Reviews

Missy King

10 months ago

Great company!!

Myra Fulton

a year ago

Great Team, professional, clean, on time and takes detail in both projects we had with Mackie 1. The team replaced two roofs and siding. Highly recommend.

Zion King

2 years ago

Mackie One is a great company to work for and we have a good team of fellow workers who not only get the job done, but we also solve the problem. That’s what Mackie One is about, we get to the root of the problem so our customers can be satisfied!!

Second job

2 years ago

I hear good things about this company

Shenelle Boston

2 years ago

As I started filling out this review, there was not a box for siding. That tells it all. I was told that they specialize in roofing and siding. No, they do not specialize in siding. Even though, it eventually turned out ok, I should not have had to send pictures, call, text, or email as many times as I did to get things corrected.

Cynthia Mackie

2 years ago

Top notch roofing

Jeanetta Washington

3 years ago

I was very pleased with the workman arriving on time and their attention to the CDC guidelines for the COVID-19 pandemic, (social distancing and face masks). The quality of the work was exceptional. They made sure that the materials aligned with the prior materials as well as paint colors. The work was done in a timely manner and did not interfere with my daily routine. I would recommend Mackie One Construction to anyone in need of their services. Thank you Mr. Mackie for being hands on and making sure that I was satisfied.

Monica Se

3 years ago

Requested a quote, showed up unannounced, took tarp off without permission, now it’s blowing all over the place. Who gets on a roof without permission? Called office& haven’t gotten a call back. Edit: The owner called & apologized& also sent a crew out to correct the issue in 72 hours. Issue was resolved.

1 Brotherlove

3 years ago

First they came by to give estimate and I feel asleep so I missed them, or so I thought. They did there inspection and went back to the office to prepare the estimate. I called and they said we’ll have an estimate out tomorrow, I said perfect. Folks I decided after getting three estimates to go with Mackie One Construction and I’m glad I did. Not wanting to make contact during Covid-19 they stayed away from me and that’s how I preferred it to be, they did the work on a timely schedule and professional manner and I’m completely satisfied with the work. They cleaned up after the work so I didn’t need to worry about nails and such. Folks I live on the west bank of New Orleans and I say without question I’m a satisfied customer !

Di Fawn

4 years ago

They did a great job. They were however LATE on multiple occasions without communicating this. They were late coming to the estimate and they were a day late coming to fix the roof. I am giving them a bit of leeway because they did apologize, the pricing is reasonable, the job is well done and things happen that can cause delay. It would, however, be nice to get a phone call regarding the delay. I think that the communication can be improved and it shouldn’t knock their 5 star rating and their good work.