Cavalier Kitchens & Baths

Cavalier Kitchens & Baths

Available
location 2537 Papermill Rd, Winchester, VA 22601
4.2 (34 reviews)

Overview:
Cavalier Kitchens & Baths is a kitchen remodeler located in Winchester, VA. They specialize in designing and providing materials for kitchen and bath renovations. The company has made a name for itself in the local market with a combination of family-oriented service and knowledgeable staff, although they have received mixed feedback regarding their customer service and pricing.

Services Provided:
– Kitchen remodeling
– Bathroom remodeling
– Cabinet sales
– Design consultations

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (800) 693-4545
Website: http://www.cavalierkitchens.com/index

Customer Reviews and Sentiment:
Cavalier Kitchens & Baths has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.2 stars based on 34 reviews.

Positive feedback often emphasizes the staff’s professionalism, especially noting specific employees like Liz and Randy for their communication skills and knowledge.

Examples of positive reviews include:
“Awesome family oriented company, the staff is very knowledgeable and kind.” – Shields Movers And Staffers, LLC
“I have been working with Liz Henkel for many years now… I recommend her to all my clients for kitchen and bath design.” – Leesa Mayfield
“Randy was very knowledgeable. He took his time with us and wasn’t the pushy salesman type.” – Adrienne Stone

However, several customers expressed dissatisfaction, particularly with pricing and service attitude.

Examples of negative reviews include:
“When entering the showroom, they seemed almost surprised we were there… quoted us $25,000-$35,000 for a small bathroom remodel.” – Hannah Longerbeam
“Do not use this kitchen and bath store… charged a 25% restocking fee.” – Lynn Harrison
“Salesman was not interested in helping us get the countertops we needed.” – Jes Demski

Review Summary:
Positive Sentiments: Knowledgeable staff, professional service, positive design assistance, family-oriented atmosphere.
Negative Sentiments: High pricing, insufficient customer service, issues with fee policies.

Additional Ratings:
BirdEye: 4.2 stars based on 34 reviews, indicating a continued pattern of customer satisfaction amidst some complaints.
Total Lead Smart Rating: 6.5

Conclusion:
Cavalier Kitchens & Baths in Winchester, VA, presents itself as a competent option for kitchen and bathroom remodeling, especially valued for its knowledgeable staff and professional service. Nonetheless, potential customers should weigh the mixed reviews regarding pricing and customer service before making a decision.

business

Member Since September 2024

Listing Id 714184

Contact Info

  • address 2537 Papermill Rd, Winchester, VA 22601
  • phone (800) 693-4545
  • Lead Smart Rating :
  • 6.5/10.0
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Listing location

  • address 2537 Papermill Rd, Winchester, VA 22601
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