Overview:
Pacific Home Remodeling, Inc. is a general contractor located in Los Angeles, CA. The company primarily offers home remodeling services.
Services Provided:
Home remodeling, energy-efficient windows, consultations.
Hours of Operation:
Monday to Friday 9 AM to 5 PM.
Contact Information:
Phone: (310) 437-4700
Customer Reviews and Sentiment:
Pacific Home Remodeling, Inc. has received largely negative feedback across various review platforms:
Google Reviews: 1.6 stars based on 29 reviews.
Positive feedback is scarce, with one notable review stating, “I had the best experience! Highly recommended Pacific Home Remodeling! Best prices in town!” – Gemma Marbellas.
Conversely, the majority of reviews highlight severe dissatisfaction, including complaints about persistent harassing calls, lack of response regarding warranty issues, and aggressive sales tactics. For example:
“This place is a scam.” – We can do it
“Not only do they have high pressure sales tactics… they don’t get a call back or they no-show your appointment.” – VickyRae Stewart
Review Summary:
Positive Sentiments: Very limited, mainly focused on pricing.
Negative Sentiments: High-pressure sales tactics, lack of follow-up on warranty requests, incessant cold calls, rudeness of staff, and overall negative customer service experience.
Additional Ratings:
BirdEye: N/A
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding harassment and poor customer service.
Total Lead Smart Rating: 2.1
Conclusion:
Pacific Home Remodeling, Inc. appears to struggle with customer satisfaction, primarily noted for aggressive sales tactics and inadequate follow-through on service requests. Potential customers should approach with caution and consider other available options for remodeling services in the Los Angeles area.
Member Since September 2024
Listing Id 664495