Southern California Building Services, INC in Santa Ana, California 92705

Southern California Building Services, INC

1780 E McFadden Ave # 113, Santa Ana, CA 92705

3 (4 reviews)

Overview:
Southern California Building Services, INC is a contractor located in Santa Ana, CA. The company provides a range of building services, focusing on customer care and quality workmanship.

Services Provided:
General contracting, carpet cleaning, customer service, odor removal, residential services

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (714) 544-4488

Customer Reviews and Sentiment:
Google Reviews: 3.0 stars based on 4 reviews.

Positive feedback highlights Joe’s exceptional work, dedication to quality, and fair pricing. Customers have praised his willingness to go above and beyond in difficult situations and his integrity.

Examples of positive reviews include:
“Joe was absolutely fantastic… He went way above and beyond…” – Jennifer Moran

Negative sentiments reveal issues with customer service, particularly regarding communication and unprofessional behavior.

Examples of negative reviews include:
“…the person whom answers the phone… Hangs up on you…” – Christine Zerbel
“…he is extremely rude and hung up the phone on me…” – Jordan Jude

Review Summary:
Positive Sentiments: Exceptional service, integrity, dedication, fair and transparent pricing, quality workmanship.
Negative Sentiments: Poor communication, unprofessional behavior, rude customer service.

Additional Ratings:
BirdEye: 3.0 stars based on 4 reviews reflects a similar trend of customer satisfaction with significant issues.
Total Lead Smart Rating: 4.0

Conclusion:
Southern California Building Services, INC shows potential in providing quality service in Santa Ana, CA, particularly through Joe’s commendable efforts. However, prospective customers should exercise caution due to negative experiences related to customer service and communication issues.

Member Since September 2024

Listing Id 696160

Contact Info

1780 E McFadden Ave # 113, Santa Ana, CA 92705
(714) 544-4488
Lead Smart Rating :
4.0/10.0

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Listing location

1780 E McFadden Ave # 113, Santa Ana, CA 92705

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Reviews

Jennifer Moran

4 months ago

Joe was absolutely fantastic. He somehow miraculously managed to undo the peeing war my dog had with my grandma’s new cat. The smell from the carpet on our upstairs landing was so bad that I wouldn’t let friends or family go upstairs. I called it the bog of eternal stench (iykyk). It was absolutely disgusting. Joe was only scheduled to be here for about an hour and a half but stayed for more than four hours just to make sure the smell was gone. He went way above and beyond but didn’t charge us extra for it. He was just determined to do a good job. I can’t even begin to articulate how many contractors have tried to screw over my grandma and me in the year and a half I’ve been taking care of her. Joe didn’t. He was fair, transparent, generous, and, maybe most important of all, did a great job. On top of the amazing work he did, when we realized we double paid him, he immediately refunded the extra charge without any hassle (on a Sunday no less! Seriously, who makes that kind of effort??) Top quality work from a person with integrity.

Christine Zerbel

6 years ago

had to give a star so i can post this…..but omg it is so very true, the person whom answers the phone at this business does hang up on you, and right away, no reason for him to be picking up a business line, if he is going to be rude, and hang up on you, Dammmit!!!!!!!!

Jordan Jude

10 years ago

i’m not sure who the man is that answers the phone here but he is extremely rude and hung up the phone on me when i called and said no one at the company knows me and then hung up the phone.. I don’t know what type of business they are trying to conduct and run here but I would never recommend it.