Edwards Septic & Grease Trap Services, Inc. in Kilgore, Texas 75662

Edwards Septic & Grease Trap Services, Inc.

2821 TX-42, Kilgore, TX 75662

4.5 (15 reviews)

Overview:
Edwards Septic & Grease Trap Services, Inc. is a reputable septic system service provider located in Kilgore, Texas. The company is known for its prompt, efficient, and reliable service in both residential and commercial septic and grease trap maintenance.

Services Provided:
– Septic pump replacement
– Grease trap cleaning
– Aerator installation
– Emergency repairs
– Routine maintenance

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (903) 643-7585
Website: http://www.edwardsseptic.net/

Customer Reviews and Sentiment:
Edwards Septic & Grease Trap Services, Inc. has garnered positive feedback across various platforms:

Google Reviews: 4.5 stars based on 15 reviews.

Positive sentiments emphasize the company’s professionalism, reliability, and high-quality service. Customers particularly appreciate the swift response times and the honesty in pricing.

Examples of positive reviews include:
“Very grateful for their help in replacing the septic pump … Highly recommend.” – Michelle Randall
“If you need septic and grease tank service, these are the folks to call.” – Shane Jackson
“Absolutely amazing job … Edward’s Septic was honest, upfront with pricing.” – Archive Team

The negative sentiment is highlighted in a complaint regarding pricing, where a customer felt the costs were higher than expected.

Negative example:
“Got the job done but way overpriced … If you like overpaying, I highly recommend this company.” – Mark Pocock

Review Summary:
Positive Sentiments: Professionalism, reliability, quality of work, honest pricing, and prompt service.
Negative Sentiments: Concerns over higher pricing compared to competitors.

Additional Ratings:
BirdEye: 4.5 stars based on 15 reviews, reflecting consistent customer satisfaction.
Total Lead Smart Rating: 8.5/10

Conclusion:
Edwards Septic & Grease Trap Services, Inc. is a solid choice for septic services in Kilgore, TX, known for their dedication to customer satisfaction and efficient service delivery. However, potential clients should be mindful of the mentioned pricing concerns before making a decision.

Member Since August 2024

Listing Id 363460

Contact Info

2821 TX-42, Kilgore, TX 75662
(903) 643-7585
Lead Smart Rating :
8.5/10.0

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Listing location

2821 TX-42, Kilgore, TX 75662

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Reviews

Michelle Randall

11 months ago

Very grateful for their help in replacing the septic pump and for previously installing our aerator. They do an awesome job! Highly recommend.

Shane Jackson

11 months ago

If you need septic and grease tank service these are the folks to call. We have been using Edwards for years and they are wonderful, always come when they say and their guys do a top notch job.

Bryan Rayburn

11 months ago

We can’t say enough good things about Edwards Septic & Grease Trap service. 10 years of prompt efficient service and fair prices, you can’t beat that. The Pines Catholic Camp

Archive Team

a year ago

Absolutely amazing job. We’re a commercial GC and almost spent thousands of dollars with another septic company to replace a septic vault. Thankfully Edward’s Septic saved the day and found the real issue and solved the problem for a few hundred dollars. Edward’s Septic was honest, upfront with pricing, and extremely efficient. I’ve worked with many subcontractors and they top the charts for sure. Thank you Edward’s Septic for your incredible service.

Jennifer Moor

2 years ago

Called this company on a whim needing a grease trap cleaned at a new location, they were able to get us in on last minute for next day service. They were on time, did a great job and were professional. Will continue to use them for the future!

William Kristopher

3 years ago

These guys are good as gold in my opinion. Honest. Reliable. The work and attitude of both teams was fantastic.

Larry Winthrop

4 years ago

I can’t say enough good things about this group. Professional, personable field and office personnel at reasonable prices. Watching one of the owners work right down in the ditches as hard or harder than anyone; field tech Tommy coming by when we had a problem just to check on it and coordinating a repair. Just great people to work with. Also, their office people are top notch. When they say they will check and call back, they mean it. Really great to find a good, modern company with good, old fashioned values. We highly recommend.

Mark Pocock

5 years ago

Got the job done but way overpriced. My normal company was booked so I tried Edwards Septic & Grease Trap Services, Inc.. I have a small bathroom septic and usually get charged $125 total. Edwards Septic & Grease Trap Services, Inc wanted $240…I explained to the owner, but he did not seem to care. He basically said, just call the office , make your payment and you can be done with us. Says their prices start at $175 up to 500 gallons + dig fee starting at $65. If you like overpaying I highly recommend this company.

Samuel Froh

5 years ago

Best septic company in East Texas. They have helped me out several times and always go above and beyond. Great customer service, fast friendly service, and they do it right the first time. They are the only company I call now.