Truss & Son Plumbing Services in Lufkin, Texas 75904

Truss & Son Plumbing Services

2204 N John Redditt Dr, Lufkin, TX 75904

4.7 (106 reviews)

Overview:
Truss & Son Plumbing Services is a reputable plumbing company located in Lufkin, TX. They provide a range of plumbing services to both residential and commercial clients, focusing on quality work and customer satisfaction.

Services Provided:
– Sewer line installation and repair
– Aerator system installation
– Leak repairs
– Faucet and drain replacement
– Toilet installation
– Water line installation
– Septic system servicing
– General plumbing services

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (936) 639-3960
Website: http://www.trussandsonplumbing.com/

Customer Reviews and Sentiment:
Truss & Son Plumbing Services has received overwhelmingly positive feedback, reflected in their excellent rating of 4.7 stars based on 106 reviews.

Positive feedback emphasizes their professionalism, efficiency, and job quality. Customers appreciate their prompt responses and thorough work.

Examples of positive reviews include:
“They did my sewer. Beautiful job and very professional!” – Marcia Hill
“This company is always who I call first when I need plumbers.” – Kathy Miles
“They have ALWAYS completed the job quickly, completely, and friendly.” – Craig McFadden

A negative aspect mentioned includes a customer’s concern regarding warranty service, although it was resolved.

Review Summary:
Positive Sentiments: Professionalism, quality work, quick response times, knowledgeable staff, effective problem-solving, and friendly service.
Negative Sentiments: Minor issues with warranty processing highlighted in one review, but overall satisfaction remained high.

Additional Ratings:
BirdEye: 4.7 stars based on 106 reviews, showing consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been no complaints in the last three years.
Total Lead Smart Rating: 9.2

Conclusion:
Truss & Son Plumbing Services is a highly recommended choice for plumbing needs in Lufkin, TX, known for their professionalism, speedy service, and quality workmanship. Their consistent positive reviews affirm their reliability in the plumbing industry, making them a safe option for potential customers seeking plumbing solutions.

Member Since August 2024

Listing Id 367423

Contact Info

2204 N John Redditt Dr, Lufkin, TX 75904
(936) 639-3960
Lead Smart Rating :
9.2/10.0

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Listing location

2204 N John Redditt Dr, Lufkin, TX 75904

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Reviews

Marcia Hill

a month ago

They did my sewer . beautiful done job and very professional,thank ya for helping me blessing to all

Gene Winchester

2 months ago

When you can’t do it yourself, these are the folks to call. If you start to do it yourself, and find out then that you can’t, call Truss and Son Plumbing. We’ve used them a few times, and every time they did the job right the first time. They’re nice people too!

Kathy Miles

3 months ago

I am the manager at The Colony Apartments in Lufkin. If I could give 10 stars I would. I am so appreciative for Truss & Son Plumbing Services. This company is professional and very true to every bid I receive. The office staff are friendly and always helpful. The service technicians don’t waste time when they are at my property. They are very knowledgeable and professional. This company is always who I call first when I need plumbers. Thank you Truss and Son for always meeting the needs and for all of your help.

Craig McFadden

4 months ago

I must start by apologizing for not reviewing before. I have used Truss for more than 20 years exclusively. If you read any of my reviews, you will see I generally only give good or bad reviews as I feel they are the most beneficial. I have had Truss and Sons install 2 aerator systems, 1 at my main house and 1 at our guest home. They have serviced our initial system multiple times until it ultimately failed. A fiberglas unit that caved in on itself. They have run water lines, fixed a leak in the wall, replaced stubborn faucets and drains, set a couple of toilets, etc. They have ALWAYS completed the job quickly, completely, and friendly. Never had to come back, did it right the first time, everytime. They have priced fairly, used quality parts and always answered questions, along with sharing tips on plumbing and septic care. They installed a new septic yesterday and did an excellent job all the way through to clean-up and smoothing out the dirt work. Just need to plant grass. Educated me on maintaining and servicing the new system. Could not have asked for a better experience, thanks again.

Kalob Bohall

4 months ago

The best plumbing contractor in lufkin hands down!

Teresa Hassell

6 months ago

Gave Truss a five star review two years ago. Today they get a TEN star review. Winter weather in our area cause a pipe to burst in the attic. Truss was here and had it fixed within two hours!!

Heinz Pfeifer

7 months ago

Raymond and Bryce were right on time and did a very professional job. Would recommend them anytime. Thanks.

Rhonda Walker

8 months ago

Absolutely the best

Troy Eakin

11 months ago

Went there to pick up a hot new water heater. The old one was still under warranty…for a second I thought they were not going to make good on the warranty but they finally did

Teresa Houk

11 months ago

Receptionist was very nice and friendly