Ed Mc Millian Plumbing in Brownwood, Texas 76801

Ed Mc Millian Plumbing

2514 Waco St, Brownwood, TX 76801

4.3 (12 reviews)

Overview:
Ed McMillan Plumbing is a reputable plumbing service based in Brownwood, TX. The company specializes in a range of plumbing solutions, including emergency services, drain cleaning, and general plumbing repairs.

Services Provided:
– Emergency plumbing services
– Drain cleaning
– Water heater repairs
– General plumbing maintenance

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (325) 646-6102

Customer Reviews and Sentiment:
Ed McMillan Plumbing has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.3 stars based on 12 reviews.

Positive feedback highlights the company’s prompt service, friendly staff, and reliable plumbing solutions. Customers appreciate their fair pricing and professionalism.

Examples of positive reviews include:
“I was prepared for the worst but it was less than a trip to the grocery store these days! Thank you!!” – Emma Petty
“They are always fair in their pricing, show up when they say they will and get the job done right.” – Jennifer Williams Broughton

The negative sentiment revolves around a failure to follow through on scheduled visits, particularly highlighted by one customer who expressed disappointment over a missed appointment due to cold weather.

Example of a negative review:
“I’m quite shocked and disappointed.” – D Meyer

Review Summary:
Positive Sentiments: Prompt service, friendly and professional staff, fair pricing, quality workmanship.
Negative Sentiments: Issues with communication and missed appointments, specifically relating to weather conditions.

Additional Ratings:
BirdEye: 4.3 stars based on 12 reviews, reinforcing a generally positive customer experience with some noted service issues.
Total Lead Smart Rating: 7.1

Conclusion:
Ed McMillan Plumbing appears to be a solid choice for plumbing services in Brownwood, TX. The company is often praised for its reliability and courteous service; however, potential clients should be aware of occasional service issues related to scheduling and communication before making a decision.

Member Since August 2024

Listing Id 346501

Contact Info

2514 Waco St, Brownwood, TX 76801
(325) 646-6102
Lead Smart Rating :
7.1/10.0

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Listing location

2514 Waco St, Brownwood, TX 76801

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Reviews

Emma Petty

a year ago

I have just moved into a home and discovered a monster clog causing water to backup into my shower when my washing machine drained. It was a causing water to run all over my bathroom. Two super friendly guys came same day and unclogged my drain after a little struggle. I was prepared for the worst but it was less than a trip to the grocery store these days! Thank you!!

David J Dalleh

2 years ago

The guys came with a smile and did a great job with our emergency situation.

Bobbie Wynne

3 years ago

I clean his house

Jennifer Williams Broughton

3 years ago

I have used Ed McMillian plumbing for years on many different projects on different properties. They are always fair in their pricing, show up when they say they will and get the job done right. I’m grateful to have such a reliable go-to person to call when plumbing needs arise.

JEAN GILES

3 years ago

I’ve been using Ed for years. He’s truly a great plumber and very fair.

FUMCB Media

4 years ago

Ed and the plumbers are punctual and get the job done right.

D Meyer

5 years ago

I called Ed on Friday afternoon and he said he could not send anyone but would be here Monday morning. I called monday morning to followup and see when he’d be sending someone out and he said “he’d pass cause it was too cold” to stand outside and clear a drain. This is the first time in my life I’ve ever been told by a plumber he wasn’t going to show because it was too cold. He evidently picks and chooses his work and doesn’t work at all if it’s cold even though he’s told you a few days earlier he was coming. I waited for him to come and now had to get on the schedule of another plumber who will work me in for tomorrow. I’m quite shocked and disappointed.

Bobbie Wynne

5 years ago

I work for the dummy lol

scilla sali

5 years ago

Great customer service! Quality work with speed and expertise!

Barb Lewis

6 years ago

Called because we were having a water heater issue. Ed told me a fix for the problem over the phone. He could have come out and charged for a visit or possibly sold us a new one. I will use this company anytime I need a plumber.