Atkins & Atkins Plumbing Inc

Overview:
Atkins & Atkins Plumbing Inc is a plumbing service provider located in Maryville, TN. They specialize in a range of plumbing services, catering to both residential and commercial needs. The business is known for its commitment to customer satisfaction and efficient service.

Services Provided:
– General plumbing repairs
– Water softener installation and repair
– Emergency plumbing services
– Ceilings repair due to plumbing issues

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (865) 982-1810

Customer Reviews and Sentiment:
Atkins & Atkins Plumbing Inc has received mixed reviews across various platforms:
Google Reviews: 4.4 stars based on 13 reviews.

Positive feedback highlights the company’s honesty, professionalism, and quality of service. Customers appreciate the promptness and effective communication during plumbing emergencies.

Examples of positive reviews include:
“Great, honest and friendly” – Terri Schirtz Burke
“Thank you Chris for fixing my plumbing problem… call Atkins plumbing they will take care of you” – Jeffrey Mink
“Communication was great… very nice and fair price. Highly recommend.” – Chuck Yates

However, negative sentiments include issues with poor workmanship leading to significant damage and difficulties in communication.

Examples of negative reviews include:
“Do not use this so-called plumber… Horrible work” – Diane Heath
“I asked if this was Atkins plumbing… was replied to with not today and hung up on.” – Justin

Review Summary:
Positive Sentiments: Honesty, professionalism, quality service, prompt response, and effective communication.
Negative Sentiments: Poor workmanship, unresolved issues, and difficulties in reaching customer service.

Additional Ratings:
BirdEye: 4.4 stars based on 13 reviews, reflecting a mix of satisfaction and notable complaints.
Total Lead Smart Rating: 6.5

Conclusion:
Atkins & Atkins Plumbing Inc appears to be a solid choice for plumbing services in Maryville, TN, particularly noted for their responsiveness and quality work. However, potential customers should consider the mixed reviews and some significant complaints regarding customer service and workmanship before making a decision.