Crump Plumbing Co Original

Overview:
Crump Plumbing Co Original is a plumbing service located in Rock Hill, South Carolina. The company provides a range of plumbing services aimed at residential customers, although it appears to struggle with service reliability based on customer feedback.

Services Provided:
– Emergency plumbing services
– Clogging and drain repair
– General plumbing repairs
– Pipe installation and maintenance

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (803) 328-6583

Customer Reviews and Sentiment:
Crump Plumbing Co Original has received mixed reviews across various platforms:

Google Reviews: 3.4 stars based on 18 reviews.

Positive feedback commends their quick response times and knowledgeable staff.

Examples of positive reviews include:
“Local business with quick service” – Cynthia Burris
“The worker was prompt, courteous, and knowledgeable.” – Vicky Kerr
“Responded quickly and cleared clog quickly leaving no mess behind.” – Joyce Gillette

However, negative feedback points to significant issues with communication, reliability, and service quality.

Examples of negative reviews include:
“Never answer their phone or voicemails… HORRIBLE company never use them.” – Justin Martell
“Hours late, no call, came in with excuses.” – Wayne Anderson
“Never showed up the day they’re scheduled to come.” – VICARI

Review Summary:
Positive Sentiments: Quick service, knowledgeable staff, effective in emergency situations.
Negative Sentiments: Poor communication, unreliable service, multiple complaints about no-shows and unfulfilled service requests.

Additional Ratings:
Total Lead Smart Rating: 4.5/10
This rating reflects a combination of the overall customer satisfaction and significant concerns regarding service reliability and communication.

Conclusion:
Crump Plumbing Co Original offers plumbing services in Rock Hill, SC, with some customers praising their responsiveness and expertise. However, potential clients should be wary of the negative reviews regarding reliability and communication, as these issues have been highlighted by numerous customers.