Ott Plumbing

Overview:
Ott Plumbing is a highly-rated plumbing service located in Toledo, OH. The company specializes in various plumbing solutions, including water heater installation and general plumbing repairs, known for their quality workmanship and customer-focused service.

Services Provided:
Water heater replacement, plumbing installation, general plumbing repairs, emergency plumbing services, and knowledgeable staff support.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (419) 381-7088
Website: https://www.ottplumbingandheatingllc.com/

Customer Reviews and Sentiment:
Ott Plumbing has garnered an impressive rating of 4.9 stars based on 61 reviews across various platforms.

Positive feedback consistently highlights the company’s prompt service, quality of work, and knowledgeable staff. Customers have expressed satisfaction with the friendly manner of the technicians and the effectiveness of the services provided.

Examples of positive reviews include:
“Replacement of my hot water heater went flawlessly and on budget.” – Jon Dillabaugh
“Nick was outstanding! He explained what he was doing as he went along.” – Laura Smith
“5☆ treatment from these guys. Top Quality Service.” – Biig Peezie

A few negative sentiments were reported, mainly concerning communication during business hours.
“They seemed professional during a walk-in but tried to call during business hours and got no answer.” – Ronald White II

Review Summary:
Positive Sentiments: Excellent service, friendly staff, prompt responses, quality workmanship, knowledgeable technicians.
Negative Sentiments: Some concerns regarding communication and availability during business hours.

Additional Ratings:
BirdEye: 4.9 stars based on 61 reviews, reflecting strong overall customer satisfaction.
Total Lead Smart Rating: 9.2/10. This rating is based on the overall high customer satisfaction, quality of services, and minimal issues reported in reviews.

Conclusion:
Ott Plumbing is a top choice for plumbing services in Toledo, OH, renowned for their high-quality workmanship and responsive customer service. While the majority of reviews are overwhelmingly positive, potential clients should be aware of the occasional communication issue reported during business hours.