Drain Doctor

Overview:
Drain Doctor is a plumbing service located in Toledo, Ohio, specializing in a wide range of plumbing services. The company is known for its professional staff and commitment to customer satisfaction.

Services Provided:
– Leak repairs
– Sump pump replacement
– Faucet installation
– General plumbing repairs
– Fast response times

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (419) 473-8728
Website: www.toledoplumbingcompany.com

Customer Reviews and Sentiment:
Drain Doctor has an impressive average rating of 4.6 stars based on 74 reviews.

Positive feedback highlights the professionalism, knowledge, and friendliness of the technicians. Customers appreciate the reasonable pricing and the thorough cleanup after services.

Examples of positive reviews include:
“I had an amazing experience with my services from Drain Doctor.” – Cherilyn Stenson
“Very professional and knew what he was doing.” – Sheri Pleasant
“They did a great job, very respectful in every way.” – Greg Knauss

However, there are some complaints regarding pricing, particularly for repeat customers.

Negative sentiments included:
“I was shocked when I got the price to replace a sump pump.” – Howard Copeland

Review Summary:
Positive Sentiments: Professionalism, knowledge, courtesy, quick response time, thorough cleanup, and reasonable pricing.
Negative Sentiments: High pricing for certain services, particularly for repeat customers.

Additional Ratings:
BirdEye: 4.6 stars based on 74 reviews, reflecting a strong trend of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). No significant complaints noted.
Total Lead Smart Rating: 8.0

Conclusion:
Drain Doctor appears to be a reliable choice for plumbing services in Toledo, OH, especially praised for their professionalism and quality work. However, potential customers should be mindful of some complaints regarding pricing before making a decision.