Kettering Plumbing & Drain in Dayton-OH, Ohio 45409

Kettering Plumbing & Drain

1250 W Dorothy Ln Unit 204, Dayton, OH 45409

4.8 (69 reviews)

Overview:
Kettering Plumbing & Drain is a reputable plumbing service located in Dayton, OH. The company specializes in various plumbing solutions, including drain clearing, water heater replacement, and general plumbing repairs. With a focus on customer satisfaction and professionalism, Kettering Plumbing & Drain has built a strong reputation in the local area.

Services Provided:
– Drain clearing
– Water heater installation and repair
– General plumbing repairs
– Emergency plumbing services
– Membership plans with discounts

Hours of Operation:
Monday to Friday 8 AM to 6 PM
Closed on weekends

Contact Information:
Phone: (937) 956-0504
Website: [www.ketteringplumbingdrain.com](https://www.ketteringplumbingdrain.com/)

Customer Reviews and Sentiment:
Kettering Plumbing & Drain has received positive feedback across various platforms, holding a rating of 4.8 stars based on 69 reviews.

Positive feedback highlights the company’s prompt service, knowledgeable technicians, and professionalism. Customers appreciate the quick response times and effective solutions provided.

Examples of positive reviews include:
“Great service, and the tech knew his stuff, I’d recommend these guys!!!” – Jacki Seals
“The technician was very helpful and cooperative in resolving my plumbing issue quickly.” – Michael Smith
“The plumber immediately looked at our flooded basement, fixed the issue and finished the job within a decent time.” – June Teshiba Johnson

However, one customer expressed dissatisfaction with a lack of estimates over the phone, which led to frustration over scheduling.

Negative feedback includes:
“Would not give me an estimate over the phone… called a competitive company and got a quote over the phone for $200 less.” – Joe Madren

Review Summary:
Positive Sentiments: Prompt service, knowledgeable and friendly technicians, professionalism, clear communication, and effectiveness in problem-solving.
Negative Sentiments: Issues with providing estimates over the phone and scheduling conflicts.

Additional Ratings:
BirdEye: 4.8 stars based on 69 reviews, indicating consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited; it has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 8.4/10

Conclusion:
Kettering Plumbing & Drain stands out as a reliable choice for plumbing services in Dayton, OH, known for its professionalism and prompt service. Despite a few issues concerning communication and estimates, the overall sentiment remains highly positive, making it a strong option for those in need of plumbing assistance.

Member Since August 2024

Listing Id 351984

Contact Info

1250 W Dorothy Ln Unit 204, Dayton, OH 45409
(937) 956-0504
Lead Smart Rating :
8.4/10.0

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Listing location

1250 W Dorothy Ln Unit 204, Dayton, OH 45409

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Reviews

Jacki Seals

a month ago

Great service,and the tech knew his stuff,I’d recommend theses guys!!!

Michael Smith

3 months ago

The technician was very helpful and cooperative in resolving my plumbing issue quickly and in a cost effective manner. I would definitely recommend this technician.

Jeff Pierce

3 months ago

I used these folks to clear a basement floor drain and replace a hot water heater. Their work is fast and professional and the hot shower felt great. In Kettering a city inspection is required and although a pdf was supplied we have no internet at the location. The installation crew did not bring a hardcopy with them, however 5-Star promised to have the required permit brought to the job site. Kudos for the follow-through.

Dave Clymer

3 months ago

All the guys that installed my new pumping and shower, were friendly, accommodating, and did a clean/ professional job. Thank you all for making my new shower a reality.

Joe Madren

4 months ago

Would not give me an estimate over the phone to have my kitchen sink drain snaked/cleared after I explained exactly what was going on (not the first time it has happened). Folks were kind and courteous after a notification that the tech was ‘on the way’ to my house; so I left work to go meet him. Then I got a notification that the tech was leaving his previous job 20 minutes later to drive 30 min to my house. Two hours off of work. Called a competitive company and got quote over the phone for $200 less than this firm. Would love a credit.

Sharon Riley

4 months ago

My repaired man name was GURILLERMO He was very professional, explained everything very good detail . I knew this was something that I couldn’t do. It was the metal flange, the plate something that was very difficult The bottom of the toilet. I’ve used this company to before, and I definitely will use them again five stars all the way. By the way, came out next business day that service nowadays!! He needs a raise he knew what he was doing.

June Teshiba Johnson

6 months ago

They sent a plumber the same day we called and it was on New Year’s Day. The plumber immediately looked at our flooded basement, fixed the issue and finished the job within a decent time. Fortunately I was able to sign up for their membership plan that made the service a little bit cheaper, plus the military discount was greatly appreciated. Definitely recommend their service.

Timothy Becks Becks

6 months ago

The tech was prompt, friendly, knowledgeable and efficient!! Thank you James for saving Christmas !! Awesome job !! And price was very reasonable !!

Gerry Last

7 months ago

Fast and professional!

Chena Grubb

7 months ago

Fast arrival and made sure my drains were clear.