Plumbing & Heating of Willmar, Inc.

Overview:
Plumbing & Heating of Willmar, Inc. is a plumbing service company located in Willmar, MN. The company offers a range of plumbing and heating services to the local community, focusing on customer satisfaction and efficient service.

Services Provided:
– Plumbing services
– Heating services
– Customer support
– Quick response times

Hours of Operation:
Monday to Saturday: 8 AM to 5 PM

Contact Information:
Phone: (320) 235-4962
Website: https://www.plumbingandheatingofwillmar.com/

Customer Reviews and Sentiment:
Plumbing & Heating of Willmar, Inc. has an overall rating of 4.2 stars based on 17 reviews.

Positive feedback emphasizes the company’s promptness, helpfulness, and effective communication. Customers commend the quick and friendly service provided by their team.

Examples of positive reviews include:
“Always good response time, gets jobs done quickly.” – Duane Slaughter
“Excellent customer service! Great communication and quick friendly service!” – Brenda Rouse

However, there are notable complaints regarding poor communication and delayed responses:
“Never heard back on my work order..” – Doug Haftings
“I went in the morning and asked them if they have someone available on that day and they say yes but they didn’t show up until the next day.” – Alfredo Luna

Review Summary:
Positive Sentiments: Quick and friendly service, excellent communication, helpful staff.
Negative Sentiments: Lack of follow-up on service requests, issues with timing and scheduling.

Additional Ratings:
BirdEye: 4.2 stars based on 17 reviews, indicating consistent customer satisfaction with some communication difficulties.
Total Lead Smart Rating: 6.5

Conclusion:
Plumbing & Heating of Willmar, Inc. is a solid choice for plumbing services in Willmar, MN, recognized for their efficient service and helpful staff. However, potential clients should be aware of past communication issues when considering their services.