Wendricks-White Plumbing in Waukegan, Illinois 60087

Wendricks-White Plumbing

912 W Greenwood Ave, Waukegan, IL 60087

4.4 (27 reviews)

Overview:
Wendricks-White Plumbing is a plumbing service based in Waukegan, IL. They offer a variety of plumbing solutions including emergency services, installations, and routine maintenance.

Services Provided:
– Sump pump repair
– Water heater replacement
– Leak repairs
– Backflow testing
– Emergency plumbing services

Hours of Operation:
Monday to Sunday: 24/7

Contact Information:
Phone: (847) 662-3597
Website: https://wendricksplumbinginc.com/

Customer Reviews and Sentiment:
Wendricks-White Plumbing has received varied reviews across multiple platforms:

Google Reviews: 4.4 stars based on 27 reviews.

Positive feedback highlights the company’s fast response, professionalism, and thorough explanations provided by technicians. Customers have appreciated the efficiency of service and the quality of work performed.

Examples of positive reviews include:
“Very honest and let me know all my options” – Connie Walbran
“Tom K replaced my water heater 24 hours after I called… left everything spotless!” – Carol Knop
“Excellent service! Very fast and efficient.” – Kuro Books

However, some complaints mention high prices and issues with outsourced jobs, leading to customer dissatisfaction.

Examples of negative reviews include:
“When the plumber arrived, I saw that they had outsourced the job… do not use Wendricks/White.” – wds1957
“I will try another company next time. 325.00 just to rod out a kitchen.” – Judy Solomon

Review Summary:
Positive Sentiments: Prompt service, professional behavior, efficient problem-solving, and clear communication.
Negative Sentiments: High prices, issues with outsourcing services, and perceived price gouging.

Additional Ratings:
BirdEye: 4.4 stars based on 27 reviews, indicating strong customer satisfaction yet highlighting some price concerns.
Better Business Bureau (BBB): The business has a profile, is accredited, but has a BBB rating of B-. There have been two complaints in the last three years, primarily related to service cost and outsourcing.
Total Lead Smart Rating: 7.2/10

Conclusion:
Wendricks-White Plumbing appears to be a competent choice for plumbing needs in Waukegan, IL, valued for their promptness and professionalism. However, potential customers should be mindful of the mixed reviews, especially concerning pricing and outsourcing practices before making a decision.

Member Since August 2024

Listing Id 389458

Contact Info

912 W Greenwood Ave, Waukegan, IL 60087
(847) 662-3597
Lead Smart Rating :
7.2/10.0

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Listing location

912 W Greenwood Ave, Waukegan, IL 60087

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Reviews

Todd Melton

a week ago

My sump pump stopped working and was running on my battery. Jaden moved the float in a way I didn’t before and it started running. Yes, it cost $79 for 2 minutes of work, but he showed me what he did if it happens again. I would use this company again in the future.

Connie Walbran

a week ago

Dominick was great! Very honest and let me know all my options

Carol Knop

2 weeks ago

Tom K replaced my water heater today 24 hours after I called the Wendrick’s White phone number (now a part of 24/7 plumbing and sewer) on a long holiday weekend! What a gem! He was professional, very knowledgeable, a good teacher, very efficient and left every thing spotless! I can’t say enough about the excellent customer service offered! Thank you!!

Nancy Scott

3 weeks ago

Colin was very personable and explained everything he needed to do to fix the leaky pipe in our basement.

Kuro Books

a month ago

Excellent service! Very fast and efficient. Much less than I thought it would cost! Highly recommended!

Katina Zwiefelhofer

a month ago

Ben completed our required annual backflow test for the 3rd time in 3 years. They take care of village notification and always follow through. His service was prompt and efficient! The company also lets you know when the technician is on his way via text.

wds1957

4 months ago

I chose to use Wendricks/White plumbing in order to support a local business. When the plumber arrived, I saw that they had outsourced the job to a plumbing contractor from Glen Ellen. If you like to support your local businesses, do not use Wendricks/White.

Adam Carson

8 months ago

Fixed a problem we had that was discovered by North Shore. Very helpful service person came and solved it. Quicker response than everyone else I called.

JUDY Solomon

9 months ago

Tooooo expensive. Will try another company next time . 325.00 just to rod out a kitchen. Are you kidding me. I will rent the machine myself !!

Andrew Zakszeski Marr

a year ago

VERY disappointed that a simple toilet installation – with a toilet that we purchased cost OVER $600 to install. We have used WWP for years and have never felt so absolutely price gouged in our life. We will be going elsewhere for our plumbing needs after many many years as a customer.