Hansen Plumbing & Mechanical in Godfrey, Illinois 62035

Hansen Plumbing & Mechanical

15310 US-67, Godfrey, IL 62035

4 (8 reviews)

Overview:
Hansen Plumbing & Mechanical is a plumbing service located in Godfrey, IL. The company offers a range of plumbing solutions, including repairs and installations for both residential and investment properties.

Services Provided:
– Plumbing repairs
– New plumbing installations
– Backflow testing
– Residential and commercial plumbing services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (618) 616-8933

Customer Reviews and Sentiment:
Hansen Plumbing & Mechanical has a 4.0-star average rating based on 8 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and fair pricing. Customers have noted their promptness and reliability in completing jobs. Examples of positive reviews include:
“Dan has done EXCELLENT work for us… very professional, knowledgeable, friendly…” – Kate Ellis
“Couldn’t be more pleased. The work was completed professionally, fast, and at a fair price.” – Mark Thornsberry
“This company provided top notch service that was reasonably priced…” – Chris Beaumont

However, there are also negative sentiments that indicate issues with customer service and communication. Complaints include unreturned calls and perceived unprofessionalism. Example of a negative review:
“Untrustworthy took our money and ran… Didn’t have the decency to call us back…” – Lindsay Brown

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, fair pricing, and reliability.
Negative Sentiments: Poor communication, unreturned calls, and trustworthiness issues.

Additional Ratings:
BirdEye: 4.0 stars based on 8 reviews.

Total Lead Smart Rating: 5.5

Conclusion:
Hansen Plumbing & Mechanical offers reliable plumbing services in Godfrey, IL and is well-regarded for their professional approach and quality of work. However, prospective customers should consider the mixed reviews regarding customer service and communication before making a decision.

Member Since August 2024

Listing Id 357910

Contact Info

15310 US-67, Godfrey, IL 62035
(618) 616-8933
Lead Smart Rating :
5.5/10.0

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15310 US-67, Godfrey, IL 62035

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Reviews

Kate Ellis

2 years ago

Dan has done EXCELLENT work for us. He has done work at our home and at our investment properties. Everything from small repairs to totally new plumbing for an entire house. He is very professional, knowledgeable, friendly, and gives accurate time frames for getting the job done. He is our go-to guy when it comes to anything plumbing related.

Mark Thornsberry

4 years ago

Recently had small job completed by Hansen’s Plumbing and couldn’t be more pleased. The work was completed professionally, fast, and at a fair price. Thanks!!!

SmartChoiceAS

5 years ago

Hansen Plumbing has done several jobs for me and has always done excellent work at a fair price.

Jeff Stark

6 years ago

I’ve received several notices from my local municipality regarding a back flow test. Hansen is listed as the primary contact to have the test completed. I’ve called no less than a dozen times with no answer and never a returned call. The voice message states that the missed call is important, but my impression is it is not.

Lindsay Brown

6 years ago

Untrustworthy took our money and ran. Didn’t have the decency to call us back, let alone how unprofessional.called for two days. Nothing but a sad email to explain our plumbing issue. *update* I was your neighbor, sad you didnt even know my name. Your records should have shown that. Literally right next door to you. Claimed our main line was collapsed. Quoted 6000$ for new main under the house. Rotorooter came out, mapped and scoped our BRAND NEW less than *6yrs* old main sewer line. Paid you 300 for you to look at nothing. Happy to let customers know what theyre getting.

Dan Hansen

8 years ago

Don’t know who Lindsay Brown is. I don’t get paid until the job is done.

Chris Beaumont

10 years ago

This company provided top notch service that was reasonably priced, friendly service and quick at finishing the job. Hansen Plumbing & Mechanical a name you can trust!