R & R Plumbing & Heating Inc in St. Petersburg, Florida 33713

R & R Plumbing & Heating Inc

2876 20th Ave N, St. Petersburg, FL 33713

3.9 (8 reviews)

Overview:
R & R Plumbing & Heating Inc, located in St. Petersburg, FL, is a family-owned plumbing service known for offering a range of plumbing solutions. They primarily focus on residential and commercial plumbing needs, showcasing a commitment to customer care and professional service.

Services Provided:
– Plumbing repairs
– Water softener system servicing

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (727) 323-4206
Website: http://www.rrplumbers.com/

Customer Reviews and Sentiment:
R & R Plumbing & Heating Inc has garnered a mixed reception with an overall rating of 3.9 stars based on 8 reviews.

Positive feedback highlights the company’s professionalism, honesty, and the quality of service. Customers appreciate the family-owned aspect and the dedication to making their jobs right.

Examples of positive reviews include:
“Some of the best plumbers out there. Professional, honest and fair.” – Scott Gimbert
“I highly recommend this family-owned business as they care in their line of work.” – Amy Butler

However, negative sentiments include issues with customer service responsiveness, particularly delays in communication that led at least one customer to feel ignored.

Example of a negative review:
“Called twice and left a message for service. Nobody ever called back. Don’t waste your time.” – Allison Martini

Review Summary:
Positive Sentiments: Professionalism, honesty, good service, family-owned commitment.
Negative Sentiments: Poor communication, high pricing complaints.

Additional Ratings:
BirdEye: 3.9 stars based on 8 reviews, reflecting a similar trend with notable positive experiences but issues in customer service responsiveness.
Total Lead Smart Rating: 5.8

Conclusion:
R & R Plumbing & Heating Inc seems to offer quality plumbing services in St. Petersburg, FL, with a focus on professional and honest work. However, potential clients should be wary of the mixed reviews and some customer service concerns before engaging their services.

Member Since August 2024

Listing Id 385334

Contact Info

2876 20th Ave N, St. Petersburg, FL 33713
(727) 323-4206
Lead Smart Rating :
5.8/10.0

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Listing location

2876 20th Ave N, St. Petersburg, FL 33713

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Reviews

Scott Gimbert

a year ago

Some of the best plumbers out there. Professional, honest and fair.

Amy Butler

2 years ago

I was referred to R & R plumbing from a friend and they have done alot of commercial work at my job Hurricane Eddie’s in Gulfport. They go above and beyond and I highly recommend this family owned business as to they care in their line of work.

Jason Byers

5 years ago

Professional and honest

Estelle Brock

5 years ago

This was one of the local companies that showed up online for servicing NorthStar water softener systems in my area. We had just moved into a house and I couldn’t get the softener to turn on, so I had a tech come out to assess the problem. Nice guy. He adjusted a loose wire on the digital display, which turned the machine right on, and then he set the recharger timer on the display. We chatted about how & when to add salt….and that was it. Charged me $165. I believe that was an unfair price. Updated Review: The owner mailed me a personal letter and included a gift card, which was very thoughtful and great customer service. I still believe if parts are being serviced and it’s not just a wasted trip that the service charge should be waived. This is just my experience from other companies in times past. Again, company very nice this complaint was only about price not services rendered.

Allison Martini

6 years ago

Called twice and left a message for service. Nobody ever called back. Don’t waste your time, find a plumber that puts customers first!