Certified Plumbing Sewer & Gas

Robert Roof

a month ago

Great company. Their guys really know their trade, and what works the best.

K T

a year ago

They had come to replace a broken faucet and brought a smaller one that did not look right or match. We stated to the plumer we would get a different one which would adjust the estimate. We called for them to install the duplicate. The woman who answered the phone wouldn’t let me get a word in, saying, “I understand” when she actually doesn’t and just kept talking over me then said that I was, “unprofessional” and not to call there again. No problem, because I wouldn’t recommend ANYONE to call them again. However, Robert (the plumber) is very nice.

Wes Robinson

a year ago

These guys were great fixed my main sewage line quick and they were just really nice

Chae Skinner

2 years ago

My parents(80+yrs old) used this company after their neighborhood switched to public sewer. They dug up their front yard without identifying any water lines etc. Ended up being over 300 dollars in sprinkler system repairs from their careless digging. No where in their contract, that my parents signed with this company, did it say that they couldn’t be held liable if sprinkler systems were damaged. So, my Dad called them out on it and they were very rude to him bc it’s been a week from when they did the sewer work. We’ve had nothing but rain so my Dad didn’t have the sprinklers running until the other day and that’s when he noticed that some weren’t working where they had dug in the yard and he immediately reached out to the company. Take your money elsewhere! Poor customer service and I will gladly let others know NOT to use this company!

Mandy Patti

2 years ago

The owner came by the give an estimate/ work order to fix my broken sewage pipe. He did not follow up with me nor give instruction to the technicians that came out over 2 weeks later. I called certified plumbing everyday until they came out to try to get a technician to my house. The technicians arrived almost 2 week after the initial inspection and knew nothing of my pipe issues. I called the office to ask if the owner could speak to the technician and brief them on the current work order and his overall evaluation of the issue. The office receptionist was spoke over me, pulled the technicians off the job temporarily after i asked her not to do so, then hung up on me without ending the conversation or listening to my questions or request. I’ve been out of my house since Feb 23rd because my pipe is busted. I called them back and cancelled their service. I’m going with another plumbing company.

Chris Amann

3 years ago

Allen them to fix a plumbing issue in my restaurant. Left a message twice. Never got a call back.

David Sparks

3 years ago

RIP OFF. DO NOT CALL

Arthur Humphreys

3 years ago

Certified has done a lot of work for me. I’ve been very happy.

Alan Prouty

4 years ago

We are a commercial customer. We had used them a few times in the past to work on various minor problems.One was the main drain line that had been infiltrated by a tree root. They got that done. We recently got them to install new lines for outside spigots. Due to a communication mis-understanding, they connected the lines to the wrong meter. We called them (thank you Jennifer) and I was so impressed with how they handled it. No blaming, no upset communications, just professionalism. They came back out and hooked up to the correct meter (was labor intensive) and only charged us for materials. They now have a customer for life. We are very appreciative of them . Have no hesitation when working with Ronnie and his team.

jeannie schmitt

4 years ago

The office manager was very understanding and stayed on top of the situation calling me with updates as to when the Tech’s would arrive. The Tech’s showed up promptly. We’re professional and understanding. They found the problem and fixed it in in a short amount of time. My only issue would be the office manager absolutely refused to even talk with my home warranty company. I really don’t blame them. My home warranty company is the reason I incurred so much damage because they refused to treat the issue as an emergency. So I’m sure the plumbing company has had bad dealings with regard to home warranty company s. All and all I am very pleased with Certified Plumbing. I highly recommend and endorce the company.