ATC/Hilyer Services in Montgomery, Alabama 36108

ATC/Hilyer Services

4300 Birmingham Hwy, Montgomery, AL 36108

4 (21 reviews)

Overview:
ATC/Hilyer Services is a plumbing and septic system service provider located in Montgomery, Alabama. The company specializes in septic tank pumping and is known for its prompt and professional service.

Services Provided:
– Septic tank pumping
– Plumbing services
– Drain cleaning

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (334) 279-6533
Website: http://www.hilyerservices.com/

Customer Reviews and Sentiment:
ATC/Hilyer Services has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 21 reviews.
Positive feedback highlights the company’s prompt response, professionalism, and quality of service. Customers particularly appreciate the knowledge and friendliness of the service staff.

Examples of positive reviews include:
“Super quick to meet our need. Cody was friendly, professional and we highly recommend.” – Meredith Hernandez
“I was very impressed and pleased with the service! Justin pumped my septic tank with no problems.” – Emily Ingram
“Very little impact on yard. Will be recommending them to all friends and family.” – mikel liles

However, some complaints center around high costs for the services and lack of response to unresolved issues.

Examples of negative reviews include:
“Too expensive for 10 minutes of work.” – Herrera Ezequiel
“The company won’t answer or respond to emails.” – Dantavious Golden

Review Summary:
Positive Sentiments: Prompt service, professional demeanor, quality work, friendly staff.
Negative Sentiments: High pricing concerns, issues with communication and follow-up.

Additional Ratings:
BirdEye: 4.0 stars based on 21 reviews, reflecting a similar trend of customer satisfaction with occasional pricing complaints.
Total Lead Smart Rating: 6.5

Conclusion:
ATC/Hilyer Services appears to be a reliable choice for plumbing and septic services in Montgomery, AL, particularly noted for their promptness and professionalism. However, potential customers should be aware of mixed reviews regarding pricing and communication issues before making a decision.

Member Since August 2024

Listing Id 371088

Contact Info

4300 Birmingham Hwy, Montgomery, AL 36108
(334) 279-6533
Lead Smart Rating :
6.5/10.0

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Listing location

4300 Birmingham Hwy, Montgomery, AL 36108

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Reviews

Meredith Hernandez

6 days ago

ATC was super quick to meet our need. Cody was friendly, professional and we highly recommend.

Herrera Ezequiel

a week ago

too expensive for 10 minutes of work

Emily Ingram

a month ago

I was very impressed and pleased with the service! Justin pumped my septic tank with no problems. I would definitely use them again and recommend them 10/10!

Randi Hebert

4 months ago

We needed a septic pumped at our property. Called HTC and had a guy out the next morning. He answered all my questions and was very knowledgeable about the trade. Highly recommend!

Woody Melissa Woodruff

5 months ago

Cody did a great job! He was efficient, professional, and very friendly.

mikel liles

5 months ago

Jordan was very professional and took time to explain everything he was doing as well as everything I needed to do after he left to maintain care of my septic system. ATC was very easy to work with. I called at 8am and by 1pm they had me worked in and done. Very little impact on yard. Will be recommending them to all friends and family.

The City of St. Jude Parish

5 months ago

We originally tried to go with Roto Rooter. How silly of us! We went WEEKS with no response, over-charging on work, and complete lack of communication. One call to ATC Hilyer and our work was bid and completed within a week! Super friendly, professional, quality work. 10/10 recommend!

Morgan Johnson

6 months ago

Incredible services and the workers are nice. Great Experience!

Terrence Johnson

a year ago

They have the best plumber company

Dantavious Golden

a year ago

They came few days ago a because of toilet clogging they came and went on roof n cleaned drain and next day it’s doing the same. The company won’t answer or respond to emails