Arbor Pest Control in Yelm, Washington 98597

Arbor Pest Control

16547 Smith Prairie Rd SE, Yelm, WA 98597

5 (24 reviews)

Overview:
Arbor Pest Control is a pest control service located in Yelm, Washington. The company offers comprehensive pest management solutions to residential customers, focusing on quality service and proactive pest prevention.

Services Provided:
Pest control, quarterly treatments, emergency pest response, inspections, preventive recommendations, customer education.

Wildlife Control Offered:
No

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (360) 894-5361
Website: https://www.arborpestcontrolwa.com/

Customer Reviews and Sentiment:
Arbor Pest Control has received both positive and negative feedback from its customers:

Google Reviews: 5.0 stars based on 24 reviews.

Positive feedback highlights the company’s excellent customer service, responsiveness, and thorough pest management. Customers appreciate the professionalism and the detailed explanations provided by the technicians.

Examples of positive reviews include:
“Love these guys, They do an awesome job” – Michael Winter
“Best service ever…very professional and takes pride in their service.” – Bob Aubrey
“Very responsive, knowledgeable and professional.” – Valerie Porter

However, there is also negative feedback, primarily concerning inconsistent service delivery and communication issues, with one reviewer mentioning a lack of follow-up on scheduled treatments.

Examples of negative reviews include:
“I will never refer again. Please use caution.” – Theresa Donohue

Review Summary:
Positive Sentiments: Excellent customer service, professionalism, thorough inspections, and effective pest control.
Negative Sentiments: Inconsistent service delivery, communication issues, unresolved complaints regarding service frequency.

Additional Ratings:
Total Lead Smart Rating: 7.5/10
This rating is based on the overall high customer satisfaction reflected in many reviews, counterbalanced by the negative feedback regarding service consistency.

Conclusion:
Arbor Pest Control is a commendable choice for pest management in Yelm, WA, known for its strong customer service and effective treatments. However, potential clients should be mindful of the mixed experiences regarding service regularity and communication to ensure their needs are met satisfactorily.

Member Since August 2024

Listing Id 211858

Contact Info

16547 Smith Prairie Rd SE, Yelm, WA 98597
(360) 894-5361
Lead Smart Rating :
7.5/10.0

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Listing location

16547 Smith Prairie Rd SE, Yelm, WA 98597

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Reviews

Theresa Donohue

a week ago

I’ve been using Arbor Pest Control for over ten years and they are supposed to come quarterly to both of my homes. I have always recommend them to people and paid promptly however over the past two or so years they haven’t been coming regularly until I call and then it’s one excuse or another. They came to my main house in April and were supposed to go to my other house within a week or two. I’ve reached out every couple weeks and they’ve been like ok next week or whatever and it’s one excuse or another. Well it’s July now. So I called to ask if he was ever going to make it out to the house and he was like it doesn’t matter and his phone is hot and may have been intoxicated so I requested to cancel and he said good. I will never refer again. Please use caution.

Michael Winter

11 months ago

Love these guys, They do an awesome job

Bob aubrey

a year ago

Best service ever…very professional and takes pride in their service. I wouldn’t call anyone else. Had them for years. No regrets.

Cheryl Brown

2 years ago

Always a great service friendly workers..

Christina Clark

2 years ago

Their website says they service moles. I called and they do not provide that service.

Matthew Ehler

2 years ago

Arbor Pest has ALWAYS been the best! Super responsive, great customer service, takes care of the problem and continues to come by on a quarterly plan. If we have any issues they’ve always handed it right away and at high quality! I strongly recommend him. They even provide recommendations to help prevent bugs and pests coming inside! Attic, crawl space, concrete slab, they do it all!

Milena Olivas

3 years ago

Our family has been using Arbor Pest Control for years. They have always been thorough and quick to respond, especially in the event of our rat emergency! They are competitively priced, take the time to answer our questions and give recommendations to prevent further issues with all pests. We will continue to work with Arbor Pest Control!

ariona hendricks

3 years ago

Really nice guy ! Amazing price and warranty

Valerie Porter

3 years ago

Very responsive, knowledgeable and professional. Will definitely use Arbor Pest Control for all our future needs.

Leslie Miller

3 years ago

We have been using Arbor Pest Control for several years; they were the first service we called when moving into our house in 2016 and have been with us since. Danny and Aaron provide great customer service, explaining everything they are doing and why! Always friendly and willing to answer any questions. Anytime I have called them they are quick to get back to me. We wouldn’t use anyone else!