Coastal Fumigators

Overview:
Coastal Fumigators is a local pest control service located in Houston, TX, specializing in termite inspections, treatments, and fumigation services. With a strong reputation for customer service, they are considered a reliable choice for pest management needs in the area.

Services Provided:
– Termite inspections
– Termite treatments
– Fumigation services

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (713) 862-8224
Website: http://coastalfumigators.com/

Customer Reviews and Sentiment:
Coastal Fumigators has garnered positive feedback on various platforms:

Google Reviews: 4.6 stars based on 9 reviews.

Positive reviews highlight the company’s thoroughness, politeness, and effectiveness, with customers expressing satisfaction in how issues are handled.

Examples of positive reviews include:
“They’re my go to company to call here in Houston for termite inspections and treatments. Great people and service.” – Robert Hendrickson
“These folks are the absolute best in the fumigation business.” – Cory Thompson

Conversely, a negative review points to issues with customer service and communication, indicating a lack of follow-up and responsiveness:
“I have had to stay on top of the process due to a lack of response and follow through… so far I am unimpressed and now a bit skeptical about the entire company.” – Cara Delgado

Review Summary:
Positive Sentiments: Prompt service, knowledgeable staff, thorough inspections, and effective solutions.
Negative Sentiments: Issues with customer service, impatience from office staff, and lack of follow-up.

Additional Ratings:
BirdEye: 4.6 stars based on 9 reviews, showcasing a consistent level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There have been no complaints filed in the last three years.

Total Lead Smart Rating: 7.5/10
This rating reflects strong positive feedback regarding service quality and effectiveness tempered by the notable concerns raised regarding customer service and follow-through.

Conclusion:
Coastal Fumigators demonstrates a solid reputation for pest control services in Houston, particularly in termite inspections and treatments. While they receive commendations for their service quality, potential customers should remain aware of some concerns regarding communication and customer service.