Safe Pest Control

Overview:
Safe Pest Control is a pest control service located in Grants Pass, Oregon. The company is known for providing thorough pest management solutions and maintaining a strong reputation for customer satisfaction.

Services Provided:
Pest control services, including treatment for cockroaches and rats, professional inspections, quarterly schedule services, and customer-focused support.

Wildlife Control Offered:
No

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (541) 295-2483
Website: http://www.safepestsolutions.com/

Customer Reviews and Sentiment:
Safe Pest Control has received high praise for its quality of service, professionalism, and customer care:

– “Safe Pest Control goes above and beyond for their customers… incredibly knowledgeable and kind.” – Amanda Roth
– “Excellent service and friendly, professional staff.” – Linda Niven
– “I have used Safe Pest Control for over 20 years… they show up when they say they will.” – Jeanette Lewis

However, some negative feedback indicates issues related to customer service and communication, particularly after a change in ownership:

– “Since the change of ownership last year, their customer service has fallen off a cliff… raised their prices 26% without any prior notification.” – Jeff B

Review Summary:
Positive Sentiments: High-quality service, professional and friendly staff, effective pest control, responsiveness.
Negative Sentiments: Decline in customer service post-ownership change, unexpected price increases, communication issues.

Additional Ratings:
Google Reviews: 4.9 stars based on 64 reviews, reflecting a strong overall customer satisfaction despite some complaints.
Total Lead Smart Rating: 7.5/10 – This rating is based on a generally high level of satisfaction from many customers, offset slightly by the mentioned service issues and the shift in management.

Conclusion:
Safe Pest Control is regarded as a reliable pest management service in Grants Pass, OR, noted for its effective treatments and friendly staff. Nevertheless, potential clients should consider the recent negative feedback related to customer service and pricing before choosing this company.