Killingsworth Environmental

Killingsworth Environmental

Available
location 3147 E Independence Blvd, Charlotte, NC 28205
4.7 (424 reviews)

Overview:
Killingsworth Environmental is a pest control service located in Charlotte, NC. They provide a variety of pest management solutions, focusing on lawn care and pest prevention with a commitment to customer service and quality workmanship.

Services Provided:
Pest control, lawn care, weed management, thorough service explanations.

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (704) 563-8787
Website: https://www.thebiggreenk.com/?utm_source=google&utm_medium=google%20my%20business&utm_content=Gastonia%20Location

Customer Reviews and Sentiment:
Killingsworth Environmental has received favorable reviews overall, achieving a rating of 4.8 stars based on 300 reviews.

Positive feedback emphasizes their professionalism, helpful staff, and quality service, with remarks like:
“Austin provides clear explanation of service provided.” – Diana Burg
“Always on time. Great service.” – Cordelia Andrews
“Trusted company and the service team is professional.” – Gregory Robinson

However, there are negative sentiments regarding customer service and unresolved issues:
“Service has been terrible… they never called back or acknowledged our outreach.” – Chris Besse
“I have the customer service rep, calling to say she is going to turn us over to collections.” – Amber Busiek

Review Summary:
Positive Sentiments: Professional and clear communication from staff, thorough services, timely visits, and helpful customer service.
Negative Sentiments: Issues with responsiveness, cases of poor customer service after cancellation requests, and unresolved pest control problems leading to customer dissatisfaction.

Additional Ratings:
Google Reviews: 4.8 stars based on 300 reviews.
BirdEye: Not available, but overall positive sentiment noted.
Total Lead Smart Rating: 7.5/10
This rating reflects strong customer appreciation for service quality and staff professionalism, tempered by concerns over communication and customer service issues.

Conclusion:
Killingsworth Environmental stands out as a reputable choice in Charlotte for pest control and lawn care, noted for their reliability and skilled technicians. However, potential customers should be cautious of occasional customer service issues that have arisen based on feedback.

business

Member Since August 2024

Listing Id 190793

Contact Info

  • address 3147 E Independence Blvd, Charlotte, NC 28205
  • phone (704) 563-8787
  • Lead Smart Rating :
  • 7.5/10.0
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Listing location

  • address 3147 E Independence Blvd, Charlotte, NC 28205
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