Mid-Pacific Pest Control Maui

Chivers Finlay

a month ago

Very well done, Mid-Pacific Pest Control Maui, for the safe and compassionate termite removal. Mid-Pacific was professional and responded to all of my inquiries. The best part is that our house is termite-free now! Mid-Pacific Pest Control Maui is someone I suggest.

A Valdez

5 months ago

I oversee the pest management for Honua Kai in Kaanapali. We have been using Mid-Pac for the past 8 years and are very happy with the company. Mid-Pac always go the extra mile to meet our service needs which we appreciate, they’re customer service is Excellent!

Samuel Toushi

5 months ago

Best company on Maui hands down! From start to finish the guys and gals here were super accommodating and easy to work with. When I had questions they answered them right away and were super informal. Purchasing a new home was stressful but they found the termites and did the tenting. Talking with earl and alex the fume guys I felt at ease and knew what I was getting my self into and how to protect my plants. Dani and Roy were super sweet from their office and kept me updated. If your looking for a family owned quality company use these guys.

Maui World Travelers

7 months ago

As a whole, I’ll be fair and give Mid Pacific Pest Control the benefit of the doubt as a company with a 2-star rating rather than basing my decision off of one unhappy employee and a 1-star bruiser. EXPERIENCE: Long story short, MPPC was hired by a realtor to do a termite inspection on our home before it sold. Male tech arrived grumpy, curt, condescending and just plain rude. Who acts like that in this day and age of job instability and insecurity? If you don’t like your job, quit! My spouse was taken so aghast that he was sent on his way without completing the job. We let the realtor know OVERALL: I’m sure this one individual doesn’t represent the company’s vision but he sure does ruin it for them. A second company, Bowman, was sent to right the wrong. What a night and day difference in a service technician.

Beulah Hattori

7 months ago

Christy is extremely knowledgeable and pleasant to work with, she got my termites fixed efficiently

Joe Smitt

8 months ago

I’ve tried every pest control company on maui and these guys are honest and fare. They went above and beyond for my dad and I and made sure our issues were herd. Thank you Alex I appreciate you taking the time to explain what needed to be prepped and done Use these guys if you want results

Callum Powell

8 months ago

The assistance was first-rate. I am quite amazed by their generosity and am deeply grateful to them.

Jim Rockford

9 months ago

Had this company perform a termite inspection for a sale and received a clear report. Moved in and found termites in clear view. Lynn stated that pest report was only good for 2 weeks although there was clear evidence that termites were there when the inspection was done. I would avoid this place at all costs and go with someone else. Spoke with someone named Mark, who is apparently the owners son. The gentleman was incredibly rude and condescending, which makes me understand now why there are nine 1 star ratings. It was one of the worst attempts of trying to, rectify,” the situation I’ve ever seen. Told me that it was ants that are apparently eating the wood. Very disappointing.

Stanford Lanias

10 months ago

I have a rental that is still vacant and could not rent it out because it had a flee treatment that did not exterminate the flees a month after they completed it. When I asked them to check it again they said they would have someone check and get back to me and after 3 days no response and I had to call them again for the results. I’ve been in the real estate business for over 30 years on Maui and never had someone as rude and unprofessional hang up on me on a job they did and did not fulfill their duties by meeting their quality of work and professionalism they advertise to have. I’ve used them before but will never use them again and I highly recommend that you consider contacting another company before them. When I told them I would let my friends, family and associates know of my experience with them they said they didn’t care and to go ahead. Just that alone shows arrogance and lack of professionalism. Businesses like these need to realize customer satisfaction is what makes or breaks a business and if your workers act in this manner that represent your company and treat customers in this rude and disrespectful way they should be fired. They will destroy your company.

David Everson

a year ago

On Oct 10th I received a quote for quarterly pest control to start early January 2023, of which I approved via email. On Jan 7th I emailed both sales reps asking when my service start date was….two days later, still no reply so I called the office and asked for scheduling. After they found my quote I received a start date for Friday Jan 13th @ 4pm. I asked at that time, if they send reminder emails and/or does the technician call or text when on way….scheduler said they don’t offer that service…I said ok. Few min later scheduler calls me back and says they want to charge me an additional $140 for (4) rodent traps…I asked why do I have to purchase and she said they only sell them but re-fill quarterly. I said let me look for cheaper options. I called back and said I found ones at Ace hardware from $18-23 per trap, she then asked me what type of key the traps used as they only support a certain key. I was so frustrated I said I’d call their competitors to see if their traps are feel and I’d call back to cancel appointment if need be. I decided to see what the technician brings as maybe the traps are worth the price. Well its 5:30 pm (1.5 hr after my appt), no technician, no show, no phone call, no reply from sales reps (I emailed and called). You can see the theme here….HORRIABLE OPERATIONAL MANAGMENT!! Maui can do better, I’m sure a better service company exists. How Mid-pacific is even in business is baffling to me when I’m trying to give them business!