Baker Pest Control Inc in St. Augustine, Florida 32084

Baker Pest Control Inc

205 S Ponce De Leon Blvd, St. Augustine, FL 32084

4.3 (53 reviews)

Overview:
Baker Pest Control Inc is a family-owned pest control service located in St. Augustine, FL. The company specializes in a range of pest management solutions to protect residential properties from various pests, ensuring customer satisfaction through personalized service and expertise.

Services Provided:
– Pest extermination
– Regular pest control treatments
– Residential pest management
– Customer consultation and education regarding pests

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (904) 824-8168
Website: http://www.bakerpest.com/

Customer Reviews and Sentiment:
Baker Pest Control Inc has garnered a rating of 4.3 stars based on 53 reviews.

Positive sentiments focus on the company’s professionalism, prompt service, and thorough treatment. Customers noted excellent communication from staff and personalized care, which helped them feel valued.

Examples of positive reviews include:
“I can’t say enough great things about Baker Pest Control.” – Debroah Rose
“Scott was very thorough in his assessment and treatment… customer service was outstanding!” – Lauren Arant
“Friendly, professional people. Rapid service with excellent results.” – Carson Whitehead

However, there have been negative experiences reported. One customer detailed a concerning incident regarding billing issues, claiming double billing for services not received. Another reviewer cited a lack of communication in response times for new customer inquiries.

Negative sentiment includes:
“They showed up unannounced, would only do work if we were under contract…” – Cecelia Fitzgibbon
“I contacted them 2 days ago… and still nothing.” – Kim Bogert

Review Summary:
Positive Sentiments: Professionalism, effective pest control services, prompt response, personalized customer service.
Negative Sentiments: Billing issues, communication delays for new customers.

Additional Ratings:
BirdEye: 4.3 stars based on 53 reviews, reflecting overall customer satisfaction but noting some dissatisfaction with communication and billing issues.
Total Lead Smart Rating: 7.3/10, based on an analysis of customer feedback, service quality, and unresolved complaints.

Conclusion:
Baker Pest Control Inc offers reliable pest management services in St. Augustine, known for its family-oriented approach and customer care. While many clients appreciate the professionalism and thoroughness of the service, potential customers should be cautious of the reported communication and billing issues before making a commitment.

Member Since August 2024

Listing Id 208738

Contact Info

205 S Ponce De Leon Blvd, St. Augustine, FL 32084
(904) 824-8168
Lead Smart Rating :
7.3/10.0

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Listing location

205 S Ponce De Leon Blvd, St. Augustine, FL 32084

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Reviews

Cecelia Fitzgibbon

4 days ago

I received a threatening call to pay a bill I did not owe. This firm acted as if because I was a senior citizen, I was unaware of good service. They showed up unannounced, would only do work if we were under contract and double billed for services I did not receive. When i sent an invoice with payment and indicated that I wanted them to cancel the service, they billed me anyway for services not received. I wish I had never used Baker Pest Control.

Debroah Rose

3 months ago

I can’t say enough great things about Baker Pest Control. Great family owned and operated with family values. When my late husband and I bought our home, we wanted the best for our investment. Baker Pest Control had this since it was built. So why change when the bugs are scared then and now.

Jeff Miles

3 months ago

Great people excellent job

Lauren Arant

5 months ago

Called Baker Pest Control as I was having tiny roaches show up in a condo we recently purchased. Scott promptly called me back and and requested I send him photos of the bugs I was seeing within our home. After he received the photos, he quickly called me back and took the time to educate me on American vs German roaches along with next steps. He was able to come out a couple days later and was very thorough in his assessment and treatment of the property. I was so impressed with Scott’s level of personalization and customer service that we signed up for quarterly treatment for the year. Their prices are absolutely fair and reasonable but I would’ve paid twice what was charged to be treated with the level of customer service that I experience from Scott. If you’re looking for and extermination company, these are your people!

Austin M

5 months ago

i know driving is scary and all for some but if you are in the left lane and no cars are in front you and a bunch are behind you, you are doing something wrong . please stay off the roads if you are afraid of driving properly 🙂

Carson Whitehead (The Accidental Tourist)

8 months ago

Friendly, professional people. Rapid service with excellent results.👍🎚😉 …

Fred LLOYD

11 months ago

Dan C.has been our technician for over a year and he is outstanding!! He’s consistently friendly, courteous, thorough and punctual. He always attempts to accommodate our schedule on multiple properties. I would highly recommend Baker, especially if their other techs are as good as Dan.

Rosamond Parrish

11 months ago

Keith has been my tech for years…always thorough, polite, friendly and helpful. Highly recommend.

Kim Bogert

a year ago

I contacted them 2 days ago, was promised a return call the next day, and still nothing. Maybe too busy to add new customers?

Edward Murray

a year ago

This is a great company and they have been taking care of our house for quite a while now and their expertise and controlling past and exterminating them the superb; the technician Wayne is very nice and very observant of exactly what he does is very effective; and the staff is impeccable very nice very courteous and a very professional company did I recommend to anybody that needs this kind of service in their house,,, yiC