Senske Services – Salt Lake City

Overview:
Senske Services is a lawn care and pest control business located in Salt Lake City, UT. They provide a range of services aimed at maintaining healthy lawns and controlling pests, focusing on customer satisfaction and efficient service.

Services Provided:
– Lawn care services
– Pest control (including wasp and spider control)
– Tree and shrub treatment

Hours of Operation:
Monday to Friday: 8 AM to 6 PM
Saturday: 9 AM to 2 PM
Closed on Sundays.

Contact Information:
Phone: (801) 565-1000
Website: https://senske.com/salt-lake-city/

Customer Reviews and Sentiment:
Senske Services has garnered positive feedback overall, with a rating of 4.5 stars based on 782 reviews across various platforms.

Positive sentiments include appreciation for the quality of service and responsiveness of technicians. Customers have specifically highlighted the friendly and professional demeanor of staff.

Examples of positive reviews include:
“Our lawn looks so healthy and vibrant since we have used Senske!” – Sarah Porter
“Jimmy was fast, very pleasant, and professional.” – Mary Selznick
“Highly recommend them!” – Vanessa Shannon

However, there is a notable negative review indicating concerns with customer service, including a significant delay in addressing a complaint regarding a tree’s health after treatment.

Negative sentiment example:
“Stay away from this company. Horrible customer service…” – Dan Shaw

Review Summary:
Positive Sentiments: Healthy lawn care, quick response times, professional and friendly technicians, effective pest control.
Negative Sentiments: Issues with customer service responsiveness and handling complaints.

Additional Ratings:
BirdEye: 4.5 stars based on 782 reviews, indicating high customer satisfaction despite some negative feedback.
Total Lead Smart Rating: 7.5

Conclusion:
Senske Services offers reliable lawn care and pest control solutions in Salt Lake City, UT, with a strong focus on customer satisfaction and quality service. However, potential customers should be aware of the reported customer service issues that could impact their experience.